Password Information

What happens when I first sign-in to myCCC?

Upon first sign-in to the myCCC Portal students will be required to change their password and add recovery information in case of lost credentials. 

For more information view our  First Time Users How-To Document. 

What happens if I forget my password? (Student)

If you have forgotten your password and have signed into the myCCC Portal after October 22nd, 2018 you can select the option "Forgot Password" on the myCCC Login Screen

If you have forgotten your password and haven't signed into the myCCC Portal yet, you will need to contact the ITS Help Desk. 

For more informaiton view our  Forgot Password How-To Document. 

How do I reset my Comet ID password through myCCC (Student/Employee)?

You can reset your password using the steps found on our  How-To Document. 



For any questions on this tool, you can contact the Help Desk at 928-226-4357

How do I reset myCCC Recovery Questions?

If you need to reset your myCCC Recovery Questions and have signed into the myCCC Portal after October 22nd, 2018, after you sign in you can go through the Reset Password option to change your questions. For more information view our  How-To Document. 

If you need to reset your myCCC Recovery Questions and haven't signed into the myCCC Portal after October 22nd, 2018, next time you sign into the portal you will be asked to change them. For more information view the How-To Document under "First Time Users"

How do I reset my Comet ID password through Webmail (Employee)?

To use Webmail to reset the Comet ID password, you must be an active employee.

You can access the Webmail Reset PDF guide by clicking here. 

How do I reset my Comet ID password through Windows (Student/Employee)?

Once you are signed into a Windows machine, you can press "CTRL+ALT+DEL" again and choose the option "Change a Password."

I'm a new student, what is my password?

Upon admission students will receive an email to the personal email address used in the application with their Comet ID and a link to a First Time User Setup process. The First Time User Setup will walk you through creating a new password, and setting up recovery information for recovery and future password resets.

How often will I need to change my password?

The maximum password age for a user is 120 days. (~4 months) This policy setting determines the period of time (in days) that a password can be used before the system requires the user to change it.
Once your password expires, you will be prompted to change it if you login to the following services:

• College Computers (Students/Employees)
• myCCC (Students/Employees)
• Webmail (Employees)
• Intranet (Employees)

The following services will NOT prompt you to change your expired password and will just give an error:

• Canvas
• Self Service Banner
• Other services with the Comet ID