Help Desk (Technical Support)
- Last Updated: 25 November 2015
Due to FERPA Regulations, requests for Comet IDs, @IDs or Password information (including resetting your password) over email, will not be permitted unless you use your CCC Student, Faculty or Staff email address to contact us. If you are having difficulty accessing your CCC email, feel free to give us a call at (928) 226 – 4357 or come by the Help Desk on the Lone Tree or Fourth Street campuses.
We are here to serve you. If you are experiencing technical difficulties, please choose from one of the following options to contact the Help Desk, please read the FERPA warning above first before emailing us.
New Password Rules
Information Technology Services (ITS) in the near future be implementing new password complexity rules for Banner and Windows account passwords. For further information regarding these changes please visit our Password Information page.
All Coconino Community College locations and services, including the ITS Help Desk will be closed Thursday, Nov. 26, Friday, Nov. 27, and Saturday, Nov. 28 for the Thanksgiving Day holiday.
The school will be open for normal hours on Monday, Nov 30.
Click here to reset your password! You will land on our forefront login page. Login with the following information:
Password:Last known password
You can fill out a support request to build a ticket and one of our technicians will assist you!
You can fill out a Support Request here.
Hours & Locations
We have knowledgeable staff at all three main campuses: Lone Tree, 4th Street, and Page.
Frequently Asked Questions