Student Handbook

The Student handbook has the more important information about student life at CCC. 
 

View our printable version of the  Student Handbook.

 

General Information

Coconino Community College was founded in 1991 and as the second largest county in the United States, spans more than 18,000 square miles. The College has two campuses in Flagstaff and instructional sites in Page, Williams, Grand Canyon, and Fredonia. The College reaches some of the most remote stretches of Arizona with online services. The College offers more than 60 degrees and certificates and serves nearly 7,500 students each year.

 

Vision

Shaping the future of Coconino County. Empowering Individuals. Inspiring Communities. Education with Purpose!

 

Mission

Coconino Community College is committed to providing accessible and affordable educational programs that prepare students for the future.  Deeply engaged with the communities we serve, we promote student success through a welcoming and inclusive learning environment designed for innovative programming, career and workforce development, university transfer education, and continued life-long learning opportunities.

 

Valuing People: Diversity Statement

Coconino Community College recognizes and respects diversity and the value it brings to our communities. We appreciate and welcome cultures, identities, beliefs, experiences and all that makes us unique. CCC champions and takes action to build an inclusive work and learning environment. We are allies and advocates, navigating a respectful dialogue about our shared humanity.

 

Guiding Principles

These principles guide the way we work and learn together at Coconino Community College through our commitment to:

  • Put Students First
  • Listen, Learn, and Collaborate
  • Act and Respond with Integrity and Resilience
  • Communicate with Honesty, Dignity, and Respect
  • Demonstrate Exceptional Stewardship of Public Resources
  • Continually Strive for Excellence as a Community of Learners
  • Provide a Safe Environment that Reinforces Learning and Innovation

 


For additional information on the plan or to provide input, please contact the Office of the President at This email address is being protected from spambots. You need JavaScript enabled to view it. or 928-226-4217.

Coconino Community College Locations

Flagstaff Lone Tree Campus & District Offices

2800 S. Lone Tree Road
Flagstaff, AZ 86005
928-527-1222

Flagstaff Fourth Street Campus 3000 N. Fourth St.
Flagstaff, AZ 86004
928-645-3987
Page/Lake Powell Campus (Instructional Site) 475 S. Lake Powell Blvd.
PO Box 728
Page, AZ 86040
928-645-3987
Grand Canyon (Distance Learning Site) Located in Grand Canyon High School
1 Boulder Street
Grand Canyon, AZ 86023
928-527-1222 ext. 5693
Fredonia (Distance Learning Site) Located in Fredonia High School
130 N. 200
Fredonia, AZ 86022
800-350-7122 ext. 7103

Campus Closure due to Inclement Weather Information

CCC’s Emergency Operation Plan has a comprehensive emergency notification system (ENS), through which text message alerts can be sent. Contact the security office 928-226-4304 to make sure your cell phone number is enrolled. The ENS is not generally used for non-emergencies, but it will be used to make notifications about unscheduled campus closures.

 

Students should also check the college website or call 928-527-1222 to confirm campus closures. Additionally, classes held at other facilities such as Northern Arizona University or Flagstaff Unified School District campus are subject to closure, decisions based on the location.

Transportation to the Flagstaff Lone Tree and Fourth Street Campus

The Mountain Line Flagstaff Public Transit System has stops at both the Flagstaff Lone Tree and Fourth Street Campuses. In addition, there is a route which runs between NAU and the Lone Tree Campus which could serve students who are co-enrolled at both institutions. To find out route and fare information visit this website: https://mountainline.az.gov 

Administration

Name Title
Bob Voytek, M.A. Director of Financial Aid and Veterans Services
Colleen Carscallen, M.A. Associate Dean for Curriculum & Assessment
Dietrich Sauer Executive Director of Human Resources
Gonazalo Perez Associate Vice President of Innovative Learning Solutions
Gregory Cross, M.A. Adult Education Director
Isabella Zagare, C.P.A. Executive Director of Accounting
Jami Van Ess, B.S., C.P.A, M.B.A. Executive Vice President
Jeff Jones, M.Ed Dean of Learning
Jim Hunter Campus Director for the Page/Lake Powell Campus
Kimberly Batty-Herbert Dean of Learning Services - Arts and Sciences
Kimmi Grulke, M.A. Registrar and Enrollment Services Director
Kurt Stull Executive Director of Facilities
Nate Southerland Provost
Ron Hurle Chief Innovation Officer/Vice President
Scott Talboom, B.A. Executive Director of Institutional Advancement
Veronica Hipolito, M.A. Dean of Student Development & Community Engagement

Academics

College Catalog

The Coconino Community College Catalog is a source of college-wide information related to academic programs, course descriptions, admission information, academic standards and procedures, college compliances, and more. Current and archived Catalogs are retained and can be viewed on the CCC website.

 

Class Schedule

The class schedule is only available online and provides information for classes offered at all campuses and locations.

 

High School Programs

Coconino Community College’s HS2CCC programs prepare high school students to think critically, solve problems, ask questions and connect to meaningful educational pathways. Students can earn college credit for courses, earn credit towards their college degree while still in high school, and prepare for a certificate, degree or career after high school graduation. Visit the website to learn about Dual Enrollment, CAVIAT and Concurrent Enrollment programs and this exciting opportunity

 

Register for Courses

Students can register online through the CCC student portal or in person at the Lone Tree campus, Fourth Street Campus, and Page Instructional Site. Students are encouraged to register early in the semester to maximize choices and schedule.

 

Tuition and Fees

Tuition and fees can be paid online, at the Cashier at the Flagstaff Lone Tree Campus, or at the Page registration desk. To pay your tuition and fees online through your student account by logging into myCCC.

The college also offers a tuition payment plan called Cashnet, you can enroll in the payment plan by logging into your student account, selecting “pay your bill” and then selecting “Setup Payment Plan or Make Payment – CASHNET”.

For all other payment information please visit the Student Accounts page.

 

Academic Calendars

Student Technology

Comet ID and Password

All CCC students are generated a Comet ID and password to access various CCC online resources and computers on campus. The Comet ID is 5 characters, starting with your initials (example: AB123) with the default password being your 6-digit D.O.B. (MMDDYY).

 

To find your Comet ID:

  1. Visit the Help Desk page.
  2. The Comet ID finder will be listed under the FAQ section.
  3. You will need the @ID that was given at the time of registration to search for your Comet ID.

 

Comet ID passwords can be reset through the myCCC student portal. Step-by-step instructions on how to use the password reset tool are available at the Password Information page.

 

Computers and Internet Use

 

Student computer labs are located at the Lone Tree and Fourth Street campuses in Flagstaff as well as at the Page campus.

 

CCC Computer labs provide:

  • Access to internet and a wide array of software
  • General assistance with technology
  • Laser printers, image scanners, and more

 

Students are required to adhere to Coconino Community College’s computer usage policy. Review our 140-01 Policy. myCCC Student Portal myCCC is a web portal where students can access a variety of tools to manage their student experience at Coconino Community College. Students will be able to connect to Canvas, Self Service Banner, and Gmail (Student Email) using a single sign on with their Comet ID and password.

 

myCCC Student Portal

myCCC is a web portal where students can access a variety of tools to manage their student experience at Coconino Community College. Students will be able to connect to Canvas, Self Service Banner, and Gmail (Student Email) using a single sign on with their Comet ID and password.

You can access myCCC by clicking the “myCCC” button on our homepage or going to https://myccc.coconino.edu and logging in with your Comet ID and password. 

 

Student Email Account

To log into your student email account:

 

  1. Visit myCCC
  2. Use your Comet ID and password to login this website
  3. Log into your email by clicking “Student Email” in the Quick Launch menu
  4. Your email is your Comet ID @students.coconino.edu (example: This email address is being protected from spambots. You need JavaScript enabled to view it.)

 

Online Student Information

To access your online student information, go to your myCCC Student Portal and sign in with your Comet ID and password. Once logged in, you’ll see options for Registration, Financial Aid, and more in the Quick Launch Menu.

 

Additional Help

If you need any additional assistance with any of these services, contact the CCC ITS Help Desk at 928-226-4357 (HELP) or This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also visit our Help Desk page.

Online/Flexible Learning

Online Courses are accessible through our LMS, Canvas. To access to Canvas, login through myCCC and sign in with your Comet ID and password. Once signed in, click “Canvas” in the Quick Launch menu. 

 

Visit the Canvas Student Resource Center for information and tutorials on how to use Canvas.

 

Zoom Courses

Some courses are offered through Zoom. Through Zoom your instructor and classmates may be at other college campuses and instruction occurs using television, cameras and microphones. If you are at an “originating” site, the instructor will be in your classroom. If you run into technical difficulties with your Zoom course, contact the Help Desk at 928-226-4357 or your site coordinator.

Student Services

Academic Advising

Student Development (Recpetion) Office: 928-226-4323
Page Campus: 928-645-6691
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information on Advising, visit the Advising page.
If you have any questions, you can fill out an Advising Form.

 

Academic Advising is coordinated through Student Development & Community Engagement at the Flagstaff Lone Tree Campus. Students can schedule an appointment with an advisor (preferred method) by calling the reception desk. 

 

Peer Advisors are also available to assist students with schedule building, course information, group/individual campus tours, student portal review and student resource information. Our Peer Advisors are a diverse group of CCC students and alumni who have a great understanding and appreciation for Coconino Community College. Their main purpose is to help students feel welcome and to navigate the college campus and student support programs. Please stop by the Student Development reception desk to request a meeting with a Peer Advisor.

 

Students taking courses at the Page Campus should contact the Student Development Coordinator at the Page Campus for advising or utilize distance advising services coordinated through the Lone Tree Campus.


Students taking courses at extension sites should call the Student Development Office for assistance.

 

Adult Education

Phone: 928-526-7639
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Locations: 4th Street Campus, Page Campus, Tuba City Public Library
For more information on Adult Education you can visit the Adult Education page.

 

GED prep classes (ABE) are currently offered in Flagstaff, Page and Tuba City. English language classes (ELAA) are offered in Flagstaff. Classes are open to all who are at least 16 years old and lawfully present in the US. We also offer a distance learning option for students in rural areas or with other barriers to attending classes.

 

Bookstore

Phone: 928-226-4360
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Location: Lone Tree Campus, Commons, Flagstaff
For more information on the Bookstore, and to order books for your classes visit the Bookstore page.

 

Key services:

  • Buy new and used textbooks
  • Rent textbooks
  • Buy other school supplies and memorabilia

 

Career Services

Phone: 928-226-4323
Location: Student Center, Lone Tree Campus, Building 1, Flagstaff
For more information on Career Services, you can visit the Career Services page.

 

What is Career Services?

Coconino Community College Career Services provides students with assistance in career/major exploration, resume building, interviewing skills, job search strategies and job application assistance.

 

Where are we located?

The Career Services office is located in the Lone Tree Campus Student Center (Room 120A). Students are welcome to stop in or make an appointment at the student center desk or by calling 928-226-4323.

 

Key Services:

  • Resume & Cover Letter Writing Workshops
  • Interviewing Skills Workshop
  • Job Search Strategies
  • Career exploration and planning
  • Online job board registration
  • Annual Job Fairs

 

CCC2NAU

Phone: 928-226-4257
Location: Student Center, Lone Tree Campus, Building 1, Flagstaff
For more information on CCC2NAU and how to join, visit the CCC2NAU page on the NAU site.

 

Key Services:

  • Tailored academic advising across two institutions
  • Transfer pathways indicating courses that can be taken at CCC
  • Access to clubs, student organizations, athletics and university events
  • Options to purchase a meal plan and pay for an NAU recreation center membership
  • Seamless transition and transfer of credits from cross-trained advisors
  • Attainment of both an associate and a bachelor degree
  • Scholarships for 2NAU students at both CCC and NAU

 

Disability Resources

Phone: 928-226-4323
Location: Student Center Room 115 & 103, Lone Tree Campus, Building 1, Flagstaff
For more information on Disability Resources visit the DR page.

 

Key services:

  • Accommodations for access to academics and college-sponsored activities
  • Referrals to other resources

 

Educational Opportunity Centers (EOC)

Terri Beeson
Fourth Street Campus
Phone: 928-526-7602
email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Lissa Gallegos,
Lone Tree Campus
Phone: 928-226-4302
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 

For more Information on Educational Opportunity Centers, visit the EOC page on the NAU site.

 

Eligibility: 

  • Low income & first generation college student, documented disability, veterans

 

Key Services:

  • Information on post-secondary schools nationwide
  • Admissions application assistance
  • FAFSA application assistance/information 
  • Academic/Educational counseling
  • Career exploration/counseling
  • GED information

 

TRiO Student Support Services Program

Phone: 928-226-4323
Location: Student Center, Lone Tree Campus, Room 106, Flagstaff
For more information on TRiO visit the TRiO page.

Who is eligible:

  • First generation college students
  • Low income students
  • Students with documented disabilities

Key services:

  • Academic & Career Advising
  • Tutoring and supplemental instruction
  • Study Skills Workshops
  • Mentoring
  • Transfer assistance
  • Financial Aid assistance
  • Financial Literacy Education 

 

Student Activities and Campus Life

Phone: 928-226-4323
Location: Student Support Services, Lone Tree Campus, Building 1, Flagstaff
For more information on Student Activities and Campus Life visit the Student Club page.

Key services:

  • Coordinates student clubs and organizations
  • Regular student forums
  • Student Government and representation on committees
  • Community referrals

Student clubs and organizations:

  • Anime Club
  • Anthropology Club
  • Associated Student Body (Student Government)
  • American Sign Language Club
  • Clay Club
  • Native American Student Association
  • Kaleidoscope Alliance
  • Games Club
  • Phi Theta Kappa International Honor Society
  • Outdoor Club
  • Science Club
  • Veterans Student Association
  • If you would like to start a club please contact the Student Life Office.

Financial Aid and Scholarships

Phone: 928-226-4219
Location: Student Financial Aid and Veteran Services, Lone Tree Campus
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
For more information on Financial Aid and Scholarships visit the Financial Aid page.
 

The Office of Student Financial Aid and Veterans Services is here to help students make the best decisions for funding their education. Financial Aid comes in many forms, including scholarships, waivers, grants, loans and work-study.

 

Key services:

  • Grants—need-based financial aid you do not normally need to repay
  • Scholarships— need-based and merit-based financial aid you do not normally need to
  • repay
  • Loans—money you normally must repay after school
  • Work-study—the Federal Work-Study program allows you to earn money for school
  • and gain job experience; you keep your earnings just like a regular job.
  • Veterans Education Benefits—for eligible students and eligible dependents of veterans

 

Due to new federal regulations, we are no longer able to accept student documents through email or fax. Please visit our Secure Upload Page to securely upload documents for processing. After reading through the secure upload directions, click on “I agree to the information listed above and need to upload a document”, choose the department in which you need to submit documents, then fill out your information and attach your file. Once the file is received, your document will be processed within 1-2 business days. If you have any issues uploading your document, please contact the IT Help Desk..

Library Services

Phone: 928-226-4369
Location: Online Research Resources, Cline Library at Northern Arizona University, Course Reserve in the Student Center, Lone Tree Campus, Building 1, and Room 417 Lone Tree
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
For online access to the library and information on the Library view the Cline Library page.

 

Key services:

  • Online articles, books, and other resources available through the CCC Library webpage
  • Research consultations and on-demand help from the CCC librarian
  • Physical library access through Cline Library, including laptop loans, a MakerLab, and more.

Security

Phone: 928-226-4304
Location: Lone Campus and Fourth Street Campus
For more information Safety and Security, visit the Security page.

 

The college has security desks at the Flagstaff Lone Tree and Fourth Street campuses. If you are taking classes at extension sites contact site coordinators for immediate concerns or in case of emergency contact 911. In addition, Security has identified a number of persons as Campus Security Authorities. This list includes Security and local law enforcement agencies as well as Deans, Advisors, and others. If you do not know how to reach any of these persons, contact any employee to a referral to one.


Some of the services provided by the Campus Security Officers include: safety walks to reach transportation upon request, the annual crime report per Clery Act, lost and found, parking permits, handling ticket appeals for parking or other violations, initial incident investigations, and others.

 

Parking

Phone: 928-226-4304
For more information on Parking visit the Security page.

Students who intend on driving and parking a vehicle or motorcycle at CCC will need to purchase a parking permit. Students must be currently enrolled in classes at the Flagstaff Lone Tree and Flagstaff Fourth Street campuses. Students may purchase their parking permits online through their student portal, in person at the Student Accounts desk on the Lone Tree campus or at the registration desk on the Fourth Street campus. Students that purchase their parking permits online through their student portal should bring a printed receipt to Security or to Student Accounts to receive their parking permit. Complete information about parking regulations, permit application forms and instructions can be located at the Security page.

 

Student Parking Permit Price for the Academic Year 2018 - 2019 are $60 for a single vehicle permit.

 

Safety 
You may notice blue poles with blue lights mounted on top in the parking lots at the Lone Tree campus. The blue lights are an added measure of security for students and employees. There is a call button on the pole, which will contact security in case of an emergency. There are also surveillance cameras on top of them.


You are a student at one of the nation’s safest colleges. A Federal mandate, known as the Clery Act, requires the majority of post-secondary educational institutions to collect and publish statistics of a number of crimes that occurred during the previous year. These statistics are also made public at the  Security page. Review them and feel free to compare them to any place you want.

 

Lost and Found

General Information:
If you have lost an item on campus, you may contact the Coconino Community College Security at 928-226-4305 for Lone Tree or 928-526-7611 for Fourth Street or 928-645-3987 for Page, during open business hours.


What Should I Do With An Item That Is Found?
If an item is found on campus, it should be turned in to the Coconino Community College
Security Department’s Lost and Found.

 

Items Maintained In Lost And Found Include:

  • Books, notebooks, and planners
  • Sunglasses and prescription eyewear
  • Cellular phones
  • Keys
  • Backpacks
  • Jewelry
  • USB’s
  • Computer equipment and accessories
  • Music playing devices
  • Wallets, driver’s licenses, identifications
  • Other miscellaneous valuables

Items Not Accepted:
Items we do not accept in lost and found due to sanitary, safety, and biohazard reasons:

  • Any type of clothing, including coats, jackets, hats, uniforms, and shoes, regardless of
  • value
  • Food or any food and drink containers
  • Any items containing liquids or gel-like substances or items which could leak or melt
  • Any items which present a sanitation risk (soiled)
  • Any broken items
  • Medications
  • Syringes
  • Pepper spray or other similar substances
  • Any items which are sharp and could be hazardous to staff
  • Paperwork (i.e. homework) which does not appear to be an official document

 

Unclaimed Items:
Items are maintained for 90 days before disposition. Unclaimed high valued items may be turned over to the Flagstaff Police Department. Any other items may be donated, recycled or disposed of.


Claiming Items:
When claiming an item, a valid governmental photo identification card/driver’s license or
CCC student identification card is required. Property will not be released to anyone without valid identification. The property owner must be able to identify the item and be picked up in person.


Coconino Community College is not responsible for lost items being returned or items claimed by other than its rightful owner.

Policy and Procedure Information Students Should Know

The numbers in the following section refer to CCC Policies and Procedures, which can be found online at our Policies and Procedures page. Students should be familiar with college policies and procedures but these are most commonly asked about by students:

  • Academic Dishonesty Procedure (303-11)
  • Academic Progress Procedure (303-12)
  • Attendance Procedure (303-02)
  • Drug-and-Alcohol-Free Workplace Procedure (106-01)
  • Student Records Procedure (502-01)
  • Final Examination Procedure (303-04)
  • Grading Procedure (303-05)
  • Repeating Courses Procedure (303-09)
  • Student Academic Appeals Procedure (303-06)
  • Placement, Proficiency and Prerequisites Procedure (501-04)
  • Refund Procedure (208-01)

Student Code of Conduct/Grievance/Appeals Procedures

The numbers in the following section refer to CCC Policies and Procedures, which can be found on our Policies and Procedures page.

  • Student Code of Conduct (503-00)
  • Student Code of Conduct Procedure (503-01)
  • Student Disciline Procedure (503-02)
  • Disruptive Behavior in the Classroom (503-03)
  • Student Behavior Review Team (503-04)
  • Student Grievance (503-05)

College Compliance Information

Colleges participating in federal student aid programs are required to make certain information available to all students and staff. Coconino Community College has compiled the required information on our Compliance page in accordance with federal law. We provide this compliance information via email distribution each semester and on the back page of the Schedule of Classes which is mailed to Coconino County residents.

College Compliance Information includes:

  • Accreditation
  • Affirmative Action/Equal Employment Opportunity
  • Americans with Disabilities Act (ADA)
  • Campus Security Act and Crime Report
  • Carl Perkins Career and Technical Education Act
  • College Navigator School Profile for CCC
  • Completion/Graduation Rate Report
  • Constitution Day
  • Consumer Information
  • Copyrighted Material, Illegal Downloading and Peer to Peer file sharing procedure
  • Core Values
  • Directory Information
  • Diversity of the Student Body
  • Drug-Free College
  • Family Educational Rights and Privacy Act (FERPA)
  • Financial Aid
  • Financial Aid Ability to Benefit
  • Financial Aid Administrative Capability
  • Financial Aid available at CCC and how to apply
  • Financial Aid Award Adjustments
  • Financial Aid Bookstore Vouchers
  • Financial Aid Cost of Attendance
  • Financial Aid Coursework in Program of Study
  • Financial Aid Deadline for file completion and verification
  • Financial Aid Disbursement
  • Financial Aid Fraud, Waste and Abuse Procedure
  • Financial Aid Free Application for Federal Student Aid FAFSA
  • Financial Aid Return of Title IV Funds Calculation for withdrawn students
  • Financial Aid Return of Title IV Funds Calculation Sample
  • Financial Aid Overpayments and Loss of Eligibility for Title IV Aid
  • Financial Aid Satisfactory Academic Progress Policy
  • Financial Aid Student Loan Cohort Default Rate
  • Financial Aid Student Responsibilities
  • Gainful Employment Disclosures
  • Governmental Accounting Standards
  • Harassment and Discrimination
  • Health Insurance Portability and Accountability Act (HIPPA)
  • Holidays
  • Human Subjects in Research
  • Institutional Effectiveness and Assessment of Student Learning
  • Lobbying Information
  • Mission
  • Net Price Calculator
  • Occupational Health and Safety/ Environmental Safety and Hazardous Materials
  • Plans for Improving Academic Programs
  • Red Flag Rules and Identity Theft Program
  • Reporting Mandates
  • Retention Rate
  • Sanction Agencies
  • State Authorization
  • Strategic Goals
  • Student Code of Conduct
  • Student Complaints
  • Student Right to Know and Campus Security Act
  • Student Identification Number
  • Textbook Pricing Information
  • Timely Warning of Emergencies
  • Title IX Coordinator: Sex Discrimination, Harassment, and Assault
  • Transfer of Credit
  • Verification of Student Identity
  • Vision
  • Voter Registration

You may request a printed copy of Coconino Community College’s compliance and consumer information by writing the Office of Financial aid below or by stopping by the Office of Student Financial Aid. You may also print them from our Compliance page.

Office of Student Financial Aid,
2800 S. Lone Tree Rd.
Flagstaff AZ 86005