Student Accounts

NOTICE: We will not be accepting cash at this time and paper checks are discouraged. In person payment can be made using a debit card, or credit card. Online payment options are credit, debit or e-check.

We offer five ways to pay for classes or other account charges:

Pay Online

Login to your student account to pay for tuition. Pay by debit, credit or e-check (see e-check info below)

Payment Plan

CCC offers payment plans for students. Please see FAQ Documents below on how to setup a payment plan.

Pay In Person

Please note: Payment method varies by campus.

Pay by Phone

928-226-4237 
During heavy registration time, we do experience high call volumes.

Pay by E-Check

View our e-Check information section on how to pay with an e-Check

Deadlines

Payment Deadlines and Drop for Non-Payment Information

A student who has registered for classes but has not paid their account balance in full, set up a Cashnet Payment Plan, awarded financial aid, or secured employer/sponsor payment before 5:00 pm on the payment deadline will be dropped from unpaid classes. After 5:00 p.m. and forward on the payment deadline date, payment is due at time of registration. Non-payment will result in being dropped from your course(s).
 

Term Payment Deadline
Summer 2020 May 14, 2020
Fall 2020 August 10, 2020
Spring 2021 December 7, 2020
Summer 2021 May 24, 2021


Following the tuition payment deadline, students registering or re-registering for classes must either pay in full or make payment arrangements the day they register.  Check your student e-mail for payment reminders and drop notifications. 

PLEASE NOTE:  If a student enrolls in class(es) and does not attend or does not plan to attend, the student is solely responsible for dropping class(es) by the 100% refund deadline; faculty will not drop students. Students who do not drop a class by the published 100% refund deadline will be responsible for the full tuition price.

A FEW THINGS TO REMEMBER AND BE AWARE OF:

  • CCC accepts Visa, Master Card, American Express and Discover credit cards. All credit card transactions incur a 2.75 percent non-refundable fee.
  • Any payments made by check are processed as a one-time electronic fund transfer from your account using your banking information. Funds may be withdrawn from your account as soon as the same day payment is received.
  • Payment Plan Option
    • The Payment Plan option provides you a no-interest, no-loan method for paying your tuition. The Payment Plan option is done through CashNet. Be aware, CashNet does charge a $35 non-refundable enrollment fee. There is also a $10 fee for each missed payment. You will need to provide a credit card or your bank account information.
    • For information on enrollment periods, down payments and when your first payment is due, visit the Payment Plans page.
  • Paying by phone is the least efficient way to pay because of our high call volume.
  • If you have a past due balance on your account it could be sent to collections and additional fees would be incurred. Your account may also be sent to the AZ Department of Revenue Debt Set-Off Program. This program allows CCC to collect debt owed by you from possible state tax refunds owed to you. The collection agencies and the state may pursue collection concurrently. 

 

Student Accounts FAQs and Helpful Documents


Submit all Student Account documentation to the Student Account Office using our secure website at:

https://www.coconino.edu/upload.

How to use CCC's Secure Upload

Paying by e-Check Information

Want to pay your bill online with your debit card but don’t want to pay the 2.75% service charge?  Pay using an e-check!  It is easy and saves you money and time.
 

Even online banks have both routing and account numbers! 

  • Routing numbers consist of 9 digits (NOT your debit card #)
  • Account numbers contain between 8-12 digits (NOT your debit card #)
     

Check Example image hightling parts of a check including Routing Number, Account Number, and Check Number

Where can I find my routing and account number?

  1. On the bottom of any personal check issued by your bank
  2. In your bank’s mobile app (usually under account details)
  3. Your bank’s website
  4. Bank statement
  5. Contacting your bank directly

Refund Request

 Refund Request Form - Requires a digital signature

How to Digital Sign a fillable form

If you have dropped a class after the 100-percent refund period and would like to request a full refund, complete the above form. Please attach all supporting documentation and drop it off in person with the Student Accounts Manager at the Lone Tree Campus or Submit all Student Account documentation to the Student Account Office using our secure website at:
https://www.coconino.edu/upload.

How to use CCC's Secure Upload

 

The college's official deadline for a 100 percent refund can be found on the Registration page under the Academic Calendar.

NOTE: Refund processing does not begin until after the ADD/DROP period.  

Direct Deposit

 Direct Deposit Form - Requires a digital signature

How to Digital Sign a fillable form

 

This form is required for all refunds and financial aid processing. To expedite the refund or financial aid process, please complete the form at least two weeks before your scheduled disbursement. Submit this form to the Accounts Receivable Department at the Lone Tree campus or Submit all Student Account documentation to the Student Account Office using our secure website at:
https://www.coconino.edu/upload.

How to use CCC's Secure Upload

Contact Student Accounts

NOTE: During the two weeks prior to and the two weeks after the start of each semester, phone responses may be delayed due to heavy registration.

Snail Mail:

Coconino Community College
Attn: Cashier
2800 S. Lone Tree Road
Flagstaff, AZ 86005

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 928-226-4237

Fax: 928-226-4105