CCC Password Guidelines
- Passwords cannot contain the user's account name or parts of the user' full name that exceed two consecutive characters.
- Passwords must be at least 10 characters in length
- Passwords must contain characters from all of the three following categories:
- English uppercase alphabet characters (A-Z)
- English lowercase alphabet characters (a-z)
- Base 10 digits (0-9)
- Special Character (@#$&, etc)
For information on your Comet ID password review our FAQ's below.
Upon first sign-in to the myCCC Portal students will be required to change their password and add recovery information in case of lost credentials.
For more information view our First Time Users How-To Document.
If you have forgotten your password and have signed into the myCCC Portal after October 22nd, 2018 you can select the option "Forgot Password" on the myCCC Login Screen
If you have forgotten your password and haven't signed into the myCCC Portal yet, you will need to contact the ITS Help Desk.
For more information view our Forgot Password How-To Document.
If you need to reset your myCCC Recovery Questions and have signed into the myCCC Portal after October 22nd, 2018, after you sign in you can go through the Reset Password option to change your questions. For more information view our How-To Document.
If you need to reset your myCCC Recovery Questions and haven't signed into the myCCC Portal after October 22nd, 2018, next time you sign into the portal you will be asked to change them. For more information view the How-To Document under "First Time Users"
To use Webmail to reset the Comet ID password, you must be an active employee.
You can access the Webmail Reset PDF guide by clicking here.
Once you are signed into a Windows machine, you can press "CTRL+ALT+DEL" again and choose the option "Change a Password."
Upon admission students will receive an email to the personal email address used in the application with their Comet ID and a link to a First Time User Setup process. The First Time User Setup will walk you through creating a new password, and setting up recovery information for recovery and future password resets.
The maximum password age for a user is 120 days. (~4 months) This policy setting determines the period of time (in days) that a password can be used before the system requires the user to change it.
Once your password expires, you will be prompted to change it if you login to the following services:
- College Computers (Students/Employees)
- myCCC (Students/Employees)
- Webmail (Employees)
- Intranet (Employees)
The following services will NOT prompt you to change your expired password and will just give an error:
- Self Service Banner
- Other services with the Comet ID