Password Information

CCC Password Guidelines

  • Passwords cannot contain the user's account name or parts of the user' full name that exceed two consecutive characters.
  • Passwords must be at least 10 characters in length
  • Passwords must contain characters from all of the three following categories:
    • English uppercase alphabet characters (A-Z)
    • English lowercase alphabet characters (a-z)
    • Base 10 digits (0-9)
    • Special Character (@#$&, etc)

For information on your Comet ID password review our FAQ's below.
 

What happens when I first sign-in to myCCC?

Upon first sign-in to the myCCC Portal students will be required to change their password and add recovery information in case of lost credentials. 

For more information view our  First Time Users How-To Document

What happens if I forget my password? (Student)

If you have forgotten your password and have signed into the myCCC Portal after October 22nd, 2018 you can select the option "Forgot Password" on the myCCC Login Screen

If you have forgotten your password and haven't signed into the myCCC Portal yet, you will need to contact the ITS Help Desk. 

For more informaiton view our  Forgot Password How-To Document

How do I reset my Comet ID password through myCCC (Student/Employee)?

If you need to reset your password and have signed into the myCCC Portal after October 22nd, 2018 you can sign in and go through the password reset steps found on our  How-To Document

If you need to reset your password and haven't signed into the myCCC Portal after October 22nd, 2018, you will need to contact the ITS Help Desk. 

For any questions on this tool, you can contact the Help Desk at (928) 226 - 4357

How do I reset myCCC Recovery Questions?

If you need to reset your myCCC Recovery Questions and have signed into the myCCC Portal after October 22nd, 2018, after you sign in you can go through the Reset Password option to change your questions. For more information view our  How-To Document

If you need to reset your myCCC Recovery Questions and haven't signed into the myCCC Portal after October 22nd, 2018, next time you sign into the portal you will be asked to change them. For more information view the How-To Document under "First Time Users"

How do I reset my Comet ID password through Webmail (Employee)?

To use Webmail to reset the Comet ID password, you must be an active employee.

You can access the Webmail Reset PDF guide by clicking here. 

How do I reset my Comet ID password through Windows (Student/Employee)?

Once you are signed into a Windows machine, you can press "CTRL+ALT+DEL" again and choose the option "Change a Password."

For more information on this function, view #3 the Windows 10 PDF Guide.

I'm a new student, what is my password?

A students initial password is the students 6 digit birthday (MMDDYY format). The student will be required to change their initial password after first login to myCCC.

How often will I need to change my password?

The maximum password age for a user is 120 days. (~4 months) This policy setting determines the period of time (in days) that a password can be used before the system requires the user to change it.
Once your password expires, you will be prompted to change it if you login to the following services:

  • College Computers (Students/Employees)
  • myCCC (Students/Employees)
  • Webmail (Employees)
  • Intranet (Employees)

The following services will NOT prompt you to change your expired password and will just give an error:

  • Canvas
  • Self Service Banner
  • Other services with the Comet ID