Our Mission

Disability Resources facilitates an accessible community where students with disabilities have an equal opportunity to fully participate in all aspects of the educational environment. This occurs through partnerships with students, faculty, staff, and the community to promote students' independence and inclusion to ensure recognition of their abilities, not their disabilities.



Disability Resources at CCC promotes an inclusive educational environment. We believe in fostering student success by providing students access to the college experience. One of our goals is to collaborate with instructors in an effort to assist them in complying with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. Our office is available to provide consultation and training on the accommodation process and other disability-related issues upon request. Please review our website and feel free to contact our office if you have any questions or concerns.

Faculty Responsibilities

  • Include Disability Resources information in your syllabus. This information is found on the syllabus supplemental page.
  • Take the appropriate steps when a student provides you with a Letter of Accommodation (LOA) from Disability Resources (See below regarding LOA).
  • Follow outlined procedures for providing a student with Proctored Testing and other accommodations.
  • Maintain integrity of academic standards in your courses.
  • Maintain confidentiality of student disability information, especially when announcing a Note Taking request.
  • Communicate your concerns with the Disability Resources Coordinator, especially if you believe an accommodation causes a fundamental alteration in your course curriculum.
  • Discuss any change of how an accommodation will be provided (prior to implementation) with the Disability Resources Program. Any alteration to accommodations must be approved by Disability Resources.
  • Collaborate with the Disability Resources Program to provide quality services and equal access for students with documented disabilities.

Supplemental Form & Information

 Faculty Proctored Test Form

 Note Taking Request

Services and accommodations are available at no cost to all eligible Coconino Community College students. In order to be eligible for services or accommodations through Disability Resources, a student must:

  • Be admitted to CCC and be enrolled for the semester for which he or she is requesting services or accommodations
  • Have a disability that substantially limits one or more major life activity, e.g., walking, talking, learning, hearing, seeing, etc.
  • Provide current and appropriate documentation of their disability from a properly credentialed professional


For specific eligibility criteria, please refer to the Documentation Guidelines.
To register for services, students need to fill out Request for Support and either mail it or bring it to the Disability Resource office on the Lone Tree campus. Returning it to our office with the required documentation will expedite the speed in which the student is evaluated for services, a process that can take up to four weeks.

This procedure was established to comply with the ADA/Section 504 mandate to “provide for prompt and equitable resolution of complaints alleging any action that would be prohibited.”


If a student does not agree with a recommended accommodation, or has been denied accommodation(s), the student may file a complaint through the Disability Resources Complaint Process. An individual needing accommodation(s) to participate in this complaint process should contact the Director of Human Resources (504/ADA Compliance Officer) for assistance.


A faculty or a staff member who does not agree with an accommodation recommendation for a student should contact the Disability Resources Coordinator immediately. A faculty or staff member may also utilize the complaint process. A faculty- or staff-initiated complaint cannot delay the implementation of an accommodation that Disability Resources believes to be in compliance with ADA.

1. The following steps have been outlined to address complaints or grievances:

  1. If informal discussions with College personnel have not resolved the issue, the individual shall submit a written or recorded complaint to the Director of Student Access and Success, or his/her designee, within 10 working days of the event(s) that triggered the complaint.
  2. The Director of Student Access and Success, or his/her designee, shall meet with the individual within 10 working days of the receipt of the complaint.
  3. If this meeting does not resolve the complaint, the Director of student Access and Success, or his/her designee, will forward the written complaint, within three working days of the meeting, to the Director of Human Resources (504/ADA Compliance Officer).
  4. Within 10 working days of receiving the official complaint, the Director of Human Resources (504/ADA Compliance Officer), or his/her designee, will appoint an ad hoc committee to investigate the complaint. This committee will be chaired by the Human Resources Director or his/her designee. The investigation will proceed promptly.
  5. Within five working days following the conclusion of the investigation, the chair of the ad hoc committee will provide its recommendation to the College President.
  6. Within 15 working days of the receipt of the recommendations from the committee, the College President will make a decision regarding the complaint and provide a written notice of the decision to all parties involved.

Coconino Community College is committed to making its websites accessible to all users and welcomes comments or suggestions on access improvements. If you experience any issues with the website or have trouble navigating the website for any reason, you can contact our Disability Services office, or our ITS Help Desk.



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