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College Catalog

Support Services and College Disclosures

College Publications
Support Services
Small Business Development Center
Workforce Training Programs
College Disclosures

College Publications

Academic terms and language can be confusing—and sometimes intimidating—to learners who have not previously attended a college or who are attending CCC for the first time. The following information is provided to help you understand some of the terms and tools used by CCC.

Three documents—the College Catalog, Class Schedule, and Student Handbook—are published annually by the College to provide students with information concerning academic programs and requirements, policies and procedures, class offerings, and support services. These tools are designed to assist you in planning your educational goals, understanding the conditions of your enrollment, and accessing student and educational services. To ensure access to information regarding CCC, each publication is available on the College’s Web Site. The documents are also available through the Office of Admissions and Records at each campus. While some of the information may appear repetitive, the publications provide different types of information and are intended to be used in combination.

The College Catalog provides a listing of all academic programs, degrees, certificates, and courses offered by CCC. Additionally, the catalog includes policies regarding admission and enrollment, academic procedures and standards, and outlines a student’s rights and responsibilities as a member of the learning community. The catalog also provides information on the College’s mission, purposes, and values, affiliations and accreditation status, and directories of staff, faculty, and support services. CCC is a multi-campus college district providing educational services in several locations and through distance learning opportunities. The catalog is intended to provide general information to all students attending CCC; specific information on each campus location is included in the student handbooks and class schedules.

The catalog is the document provided by the College to ensure the student understands the requirements that must be met to complete a program of study and a description of the courses included in the College’s curriculum. The catalog is published annually and outlines program requirements in effect the academic year a student enrolls.

CCC offers two-year, or "associate" degrees designed to meet a specific purpose such as preparing for an occupation or transferring to a four-year college. Degrees are planned around specific areas of content and interest, referred to as a student’s "major." The catalog provides a listing of the type of degree a student may pursue, as well as the specific course and other requirements the student must meet in order to complete a degree within a major field of interest. All degrees offered at CCC include courses that meet the "general education" requirements and the specific major requirements.

CCC also offers certificates that are designed to prepare students for entry into a specific field of work or to learn new skills related to an occupation. Certificates do not include general education requirements and may be completed within a semester and/or year of full-time attendance. The catalog provides a listing of the courses a student must complete to meet the requirements of the certificate.

The course descriptions provide general information on each course including a brief summary of the course content, any prerequisites (classes or conditions that must be met prior to enrollment in a course), the credit hours awarded for completion of the course, and the number of lecture and lab hours the class meets.

The catalog also includes policies and procedures and other disclosures to inform students of their rights and responsibilities, conditions of enrollment, and rules the College follows in regard to enrollment, records, and transactions such as payment and refunds.

The Class Schedule provides a listing of when classes are being offered in each location throughout the district and through distance learning opportunities each semester or session. The schedule is printed and posted on the College’s web site prior to the start of each semester or session. The class schedule also includes information concerning the academic calendar and dates or deadlines affecting student choices regarding enrollment, withdrawal, and refunds. More specific information regarding campus business hours and services such as advising, placement testing, and registration is listed for each campus or extension
site location.

The Student Handbook is a publication designed to describe more specific information about support services and programs offered at each campus. The student handbook includes information regarding each support service provided at a campus, the staff member to contact for the service or program, and detailed information on the benefits and services provided. Additionally, the student handbook includes a more comprehensive list of academic terms and definitions. The policies and procedures outlining student rights and responsibilities are also included in the handbook to ensure students are informed of the rules and regulations affecting their enrollment and participation in the learning community.

Support Services

Advising
Academic advising is provided to assist you in identifying your educational goals and planning your program of study. Through a collaborative partnership, the advisor assists in clarifying your objectives and reasons for attending CCC, identifying the educational programs and/or services that best meet your needs, and outlining educational plans. Academic advisors also assist students in understanding the complex requirements that must be met to complete a degree, certificate, and conditions of transfer to a four-year college and university. The class schedule and student handbook provide more specific information concerning academic advising and hours of operation.

Learning Enhancement Services (LES)
Learning Enhancement Services is committed to creating optimum adult learning environments by providing one-on-one and group assistance to students, faculty and staff. Our services are designed to assist you with your educational goals and create a partnership toward your success at CCC.

Students’ Rights and Responsibilities in the Learning Centers:
You have the right to make Mistakes (That’s part of learning)
You have the right to ask Questions
You have the right to ask for Assistance
You have the right to ask for a Different Explanation
You have the right to ask for a Different Style of Learning Assistance
You have the right to be Treated with Respect
You are responsible for Being Prepared
You are responsible for Attending Class
You are responsible for Doing Your Own Work
You are responsible for Your Time Management
You are responsible for Knowing Your Learning Style
You are responsible for Knowing Your Strengths and Weaknesses
You are responsible for Following the Policies & Procedures in the Student Code of Conduct Manual
You are responsible for Treating Learning Assistants with Respect
You are responsible for Watching Your Personal Possessions
You are responsible for Helping to Maintain a Distraction Free Environment

Learning Assistance
CCC has learning centers throughout the district and information online to help students improve their opportunities for educational success. At these centers and online, our goal is to foster student success attributes such as critical thinking, proactive planning and personal accountability for academic work, provide optimum learning environments, and offer learning assistance.

Rather than tutoring students in subject matter and emphasizing the mastery of facts and theory, learning assistance guides you in the learning process. The goal of learning assistance is to complement instruction presented in the classroom by helping you comprehend the concepts introduced to you by your instructor without presenting new ideas to master.

Learning assistance is available for math, sciences, writing, languages, communications, computer applications, and many more subjects. Check the learning center or site coordinator at your campus to find out what assistance is available.

Student Computing Services
Our general-purpose computer labs allow students quick and easy access to the latest in software and technology. Lab users enjoy high-speed Internet access, secure network file storage, printing and image scanning services, and a wide variety of software applications at each of our locations.

Students use our labs to complete computer assignments, type papers, conduct online research, access CCC online courses and much more. If you are enrolled in a computer class, learning assistance is available for all software taught in CCC computer courses. General technology assistance is available for those that wish to enhance class presentations or projects using computer software. Our friendly and knowledgeable staff place an emphasis on building your learning skills via one-on-one personalized assistance. We make learning about computers less intimidating.
Student Computing Services encourages your interest in technology and will support you whether you are pursuing a technology degree, certificate, or just want to increase your computer proficiency. Consult your campus directory or ask your Student Affairs representative for computing services available on your campus.

Information Resources and Library Services (IRLS)
Information Resources and Library Services provide traditional library resources and services; online information resources; classroom reserve materials; library access for Coconino Community College students across the district and campus use loan of multimedia equipment. Our goal is to help students develop critical-thinking skills in identifying, locating, evaluating, and applying concepts through wise use of information. Librarians and instructional assistants support you in meeting your research needs. Our commitment is to offer CCC users access to resources in support of the curriculum. IRLS staff offers instruction on the research process; finding and evaluating information; and understanding library services through individual mentoring, online computerized workshops, and in-class instruction. Multimedia equipment is made available to students to aid in classroom projects and presentations. Please check with the Learning Enhancement Center at your campus to learn more about what Information Resources services are available for you.

Testing Services
CCC relies on placement and proficiency tests to place students in courses with prerequisites and for students wishing to find an optimal entry course. The College believes your academic success starts with careful placement in courses based on timely assessment of your current skill and knowledge levels. Check the current semester schedule of classes for testing services available at your campus.

CCC also offers proctoring services, select certification testing, and private testing for qualifying students needing accommodations. Check our website at http://www.coconino.edu/lec/testing
for information.

Financial Aid and Scholarships
CCC offers a variety of financial aid and scholarships to full- and part-time students. Financial aid options include the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work Study (FWS), and Leveraging Educational Assistance Partnership (LEAP). These are need-based programs and in order to receive funding financial need must be shown. CCC is approved to train students under government educational programs for veterans and eligible dependents of deceased or disabled veterans.

CCC has various scholarships available every year. Applications are usually accepted from January 2 to mid-March for the following academic year. Depending on the sponsor of the organization providing the scholarship, applications are reviewed based on need, academic achievement, and/or community involvement in various areas. Please contact Financial Aid and Veterans Services for more information and applications on financial aid, scholarships and veteran’s assistance. CCC does not offer any federal loan programs (Federal Direct, Federal Perkins, Federal Stafford Loans, Parent PLUS).

Community Service Program
The Community Service Program has been developed to provide you and other community members the opportunity to become more aware of community service needs and share unique skills with the community while gaining experience to improve career options. The program is primarily a volunteer experience but there is some funding from the Title IV Federal Work Study Program if students qualify for federal assistance. This program is part of the Federal Work Study program administered by Financial Aid Services. Please contact Financial Aid Services for more information.

Career Exploration and Educational Planning
Many learners come to CCC wanting the benefits of additional education and training but are unsure of their interests, skills, and current career opportunities. The Career Exploration and Educational Planning program is designed to assist in clarifying goals and exploring possible programs of study. Through this support service, students have access to career and interest inventories, learn more about specific job opportunities, and plan an educational program that fits individual interests and goals. Services include career counseling, self-assessment exercises, and workshops on career and job opportunity topics.

Internships
CCC is committed to providing learning opportunities and leadership experience for interns when it is
of mutual benefit to the College and the interns. Interns must meet the minimum qualifications for a position. For more information contact the Human Resources Office.

Educational Opportunity Center (EOC) at Northern Arizona University
The Educational Opportunity Center provides information about colleges, universities, and vocational/technical schools in Arizona and other states in the U.S. Assistance with applying for admissions, financial aid, scholarship applications, and career exploration is available. The EOC Office is located at the CCC Fourth Street Campus.

Coconino County Tech Prep
Connect to Your Future
If you can answer yes to any of these questions, you may ALREADY have a head start on college with Tech Prep credit:
• Are you a Tech Prep student?
• Did you graduate from a high school in Coconino County within the last two years?
• Have you completed a Tech Prep-articulated career and technical program* in high school?
*High School Tech Prep Programs include: Accounting, Drafting, Word Processing, Hospitality, Building Trades, Modern Office Systems, Child Care, Food Production, Nursing…and more.
If you have completed one of these programs in high school you may be eligible for college credit to be applied toward a degree or certificate program at CCC.

Before you sign up for a career and technical course at CCC, contact Student Support Services. You may not need to repeat what you have already learned in high school. For more information go to the Tech Prep web page: www.coconino.edu/techprep.
Coconino Community College offers Tech Prep Programs in:
• Accounting
• Building Trades
• Business
• Computer Information Systems
• Computer Networking
• Drafting/Computer-Aided Drafting
• Early Childhood Education
• Hospitality
• Office Information Systems
• Marketing
• Nursing/Allied Health
• WeldingDual Enrollment

CCC currently works with the following high schools to provide the opportunity high school juniors and seniors to earn dual high school and college credit:
• Tuba City High School
• Page High School
• Williams High School
• Grand Canyon High School
• Greyhills Academy High School

Through dual enrollment, junior and senior high school students not only earn college and high school credit simultaneously, they also:
• Save money on college tuition
• Reduce college completion time, and
• Eliminate duplication of course work during their freshman year of college. Upon satisfactory completion of these courses, students can use earned credits towards a degree at CCC or transfer the credits to other colleges and universities.

Passages Program
The Passages Program provides assistance for single parents, displaced homemakers, dislocated workers, and re-entry students. The program is designed to guide students through the process of beginning or returning to college and succeeding in a vocational program of study. Support services for eligible students may include:
• Financial assistance for tuition, childcare
and transportation
• Academic advising
• Crisis intervention and referral to community resources
• Textbook loan

Disability Resources (DR)
CCC is committed to providing college-wide educational support and assistance for students with documented disabilities. Services are individually determined to provide you with the opportunity to fully participate within College-sponsored courses and/or activities. The Disability Resources department works closely with other College departments and community agencies to enhance and support your educational choices. All efforts will be made to promote independence and the highest extent of integration into our learning community.

If you have a documented disability and feel you require accommodations, please contact the Disability Resources office. Services include intake assistance, eligibility determination with appropriate documentation, faculty notification of accommodations, a variety of academic assistance, and continued services throughout your educational experience at CCC. Please be aware that you must contact the Disability Resources office each semester you request accommodations. This must occur at least eight weeks before classes start; not doing so may result in receiving delayed and/or limited services. Visit the Disability Resources website for more detailed information.

Reserve Officers Training Corps (ROTC)
Through an arrangement with Northern Arizona University (NAU), CCC students in Flagstaff can take freshmen and sophomore-year classes in ROTC. The goal of the ROTC classes is to provide a foundation of military knowledge and skills needed by junior officers in the military. These classes provide Army or Air Force ROTC Basic Course credit to students who intend to enroll in, or continue their participation in Army or Air Force ROTC classes at Northern Arizona University or other universities hosting Army or Air Force ROTC programs. Students can contact Army ROTC at (928) 523-8668 or Air Force ROTC at (928) 523-5371 for further information.

Bookstore
Purchase of textbooks and supplies are available at the main Flagstaff Campus Bookstore (on Lone Tree Rd.), which is currently operated by the Northern Arizona University Bookstore. Students attending courses outside of the two Flagstaff locations may acquire textbook services (including buy-back services) on-line or by telephone through 'MBS Direct'. Additional information regarding bookstore hours, ordering information, and other services is included in the class schedule and student handbook.
Flagstaff Campus Bookstore: (928) 226-4360
MBS Direct: (800) 325-3252 voice, (800) 499-0143 fax Web: http://direct.mbsbooks.com/cococc.htm

Student Activities and Campus Life
Student Activities and Campus Life provides learners with an opportunity to feel connected to CCC and participate in extra-curricular activities sponsored by campus clubs and organizations. Student Forums are scheduled monthly for discussion of relevant issues and student concerns. The program provides current information regarding campus events and activities, and ensures appropriate communication with students concerning all aspects of campus life.

Phi Theta Kappa

Phi Theta Kappa International Honor Society was founded for community colleges in 1918. Since that time it has become the largest and one of the most prestigious honor societies in higher education.

The CCC Beta Gamma Chi chapter recognizes and encourages scholarship by providing the opportunity for the development of leadership and service, an intellectual climate for exchange of ideas and ideals, lively fellowship for scholars, and stimulation of interest in continuing academic excellence.

Distance Learning
CCC offers a variety of on-line courses; making your education more accessible and flexible. Courses are delivered to you via the Internet by the Extended Learning Department at CCC. The Extended Learning Department also provides other technologies such as Instructional Television courses to support learning at our remote sites. Success in distance courses depends on the development and nurturing of unique learning and motivational skills that we will help you attain, through services like our Writing Center Online. Please inquire about our distance learning offerings or visit the web site, http://www.coconino.edu/extended/ for more information.

Community Education Programs/Non-Credit Courses
Non-credit short-term courses and workshops are offered throughout the year. These courses are designed to meet the learning needs of a wide variety of students. For example, we offer computer courses in using word processing applications, spreadsheets, and databases. You are not required to meet the same criteria that are expected of the regular credit-bearing courses to enroll in these programs. Registration is a simplified process, and college credit is not available. Also, available are non-credit online courses. Each course runs for 6-weeks and consist of 12 lessons. Interactive quizzes, assignments, tutorials, and online discussion areas available via the World Wide Web supplement the lessons. For additional information about these programs call the Community Education Coordinator.

College Security
Coconino Community College is responsible for maintaining a professional and safe environment, conducive to educational pursuits throughout its district. In its commitment to the provision of a secure environment, procedures are established through review of the College Safety and Security Committee regarding dissemination of accurate and timely information concerning individual safety and security in compliance with related federal and state regulations. Security on locations where CCC classes are held is generally available during regularly scheduled classes and lab hours. A Campus Security Report is also available from CCC and may be accessed at the college web site: http://www.coco.cc.az.us/stuinfo/securityrpt.

Students needing to file restraining orders and/or orders of protection should contact the Security Office at any of the campus locations. For further information on safety tips, emergencies, or reporting assistance, contact the Security Department.

Student ID Cards
Photo student ID cards are provided at the Lone Tree, Fourth Street, and Page/Lake Powell campuses during the first semester of attendance. The ID card is required to access campus services and as proof of identity in accessing educational records and other information. Students are issued a "system generated" identification number at the time of initial registration; social security numbers are NOT used by CCC for student identification purposes.

Parking and Parking Permits
Adequate parking and secure parking lots are established at all CCC campuses and locations. Parking permits are required at the Lone Tree and Fourth Street campuses. The permits regulate access to student parking at these locations only. Emergency phones are installed throughout the Lone Tree campus parking lot. Violations of parking and traffic regulations and procedures are subject to fines and disciplinary action.

Lost and Found
Campus Security is responsible for lost and found items at each campus location. Lost or stolen items may also be reported to Campus Security.

Small Business Development Center (SBDC)

Has this thought ever crossed your mind, "What a great idea for a new business! I wonder how to get started?"

Or, maybe you already run your own business. "Seems like I’m doing OK but I wonder how I can be more profitable. How can I get more customers?"

If you are an entrepreneur or considering self-employment, these and similar questions can be answered by the staff of CCC’s Small Business Development Center. The SBDC is a partnership between CCC and the U.S. Small Business Administration (SBA). SBDCs were established by Congress in 1980 and are currently located in over 1400community colleges and universities nationwide.

The CCC SBDC provides direct counseling, pertinent business management training and up-to-date information resources to the Coconino County business community. No-cost, confidential counseling services focus on a variety of business management issues including business planning, financial management and analysis, marketing strategies, international trade, and funding sources. Perhaps the best counseling service the SBDC offers is an objective third-party perspective to help clients identify and solve problems, as well as determine realistic priorities and goals.

In 2002 the SBDC provided professional guidance and advice to over 500 clients countywide. Business owners in the outlying communities are not required to travel to Flagstaff for assistance as SBDC staff visits Williams, Page, Sedona and Tuba City on a regular basis.

In cooperation with the CCC Division of Occupational/Professional Education, the SBDC offers an array of business development courses and seminars. Participants are able to earn college credit for some of the courses.

Helping Coconino County Businesses Maximize their Success Topics include:
• Minding Your Own Business (a business start-up workshop)
• QuickBooks in Your Business
• Understanding Financial Statements
• Customer Service
• Your Marketing Plan
• The Anatomy of a Business Plan

The SBDC maintains a comprehensive information resource library of publications, videotapes, audiotapes, CD-ROMs, and software. Most of the non-computer resources are reprinted (within copyright limitations) or loaned to clients at no cost. For clients who are exploring the business opportunities on the World Wide Web, the staff also provides "test drives" on the Information Superhighway.

The SBDC is located at the east end of CCC’s Flagstaff campus. Feel free to stop by anytime or call (928) 526-7653 (Flagstaff and Williams) or (800) 350-7122 ext. 7653 (elsewhere in Coconino County).

Workforce Training Programs

The College provides customized courses and workshops devoted to meet the workforce development needs of individual firms or industry clusters. These courses are offered at the College or at the employers’ place of business. Courses are delivered using traditional and computer-based instructional methods. CCC has provided on-site training for major employers in Coconino County including Nestle Purina Pet Products, W.L. Gore & Associates, Salt River Project/Navajo Generating Station, New England Business Service, and Navajo Army Depot. In addition, many other public and private sector firms enrolled their employees in specially-designed course offerings at CCC.The computer-based courses use PLATO as the instructional medium. The PLATO Learning System is computer-managed instructional courseware that provides learners with knowledge that spans a wide range of subject areas. Each course is targeted to specific competencies and skill levels. Subjects and topics include many of the necessary basic skills: communications (reading, writing, and presentations); mathematics; science (biology, chemistry, and physics); and social and behavioral sciences (economics, geography, history, political science).

In addition, PLATO provides instruction in life skills (job and parenting skills), technical skills (blueprint reading, industrial electronics, hydraulic and pneumatic power fundamentals), and health, safety and environmental training. Moreover, PLATO contains courses that are specifically designed to enhance workplace performance: quality fundamentals, writing in the workplace, and data management skills.

The College is also an authorized service center for ACT WorkKeys®. WorkKeys is a comprehensive assessment system that tests skills in problem solving, communication and teamwork. It also identifies the skill levels needed to do specific jobs. In many communities, WorkKeys has enhanced the retention and productivity of incumbent workers, and helped improve the entry-level skills of prospective workers

.The PLATO courses are closely aligned with the WorkKeys competencies. This combination, along with other CCC programs and services, provides local employers and workers with effective, flexible and affordable solutions to their training needs.

For additional information about these workforce-training programs, call the Dean of Extended Learning at the Flagstaff Campus or the Administrative Center at the Page Campus.

College Disclosures

Full text policies and procedures are available at http://www.coco.cc.az.us/handbook/handbook.htm.

Ability to Benefit
According to the Higher Education Technical Amendments of 1991 (Pub. L. 102-26, enacted on April 9, 1991), individuals who have not earned a high school diploma, a GED, or are in the process of earning a GED must successfully take an independently approved examination to qualify for Title IV financial aid funds. For information contact Financial Aid Services.

Americans with Disabilities Act (ADA)
Coconino Community College maintains programs, policies and procedures, which are required under the provisions of the Americans with Disabilities Act (ADA) which establishes a clear, comprehensive federal prohibition of discrimination against persons with disabilities. The College ensures compliance with applicable building standards for existing, new and remodeled owned structures, development of standards of compliance for non-owned structures, support for an ongoing process of reasonable accommodation to applicants, employees, students and the general public using or seeking to use College facilities and services.

The College prohibits discrimination against a qualified individual with a disability in regard to admissions, registration, access to instruction, hiring, compensation, advancement, training, and other terms or conditions of employment and termination. The College provides reasonable accommodations to qualified applicants or employees with a disability unless it can show that the accommodation would impose an undue hardship on the College.

Carl Perkins Vocational Education Act
Coconino Community College receives grant funding under the federal Carl Perkins Vocational and Technical Education Act of 1998 to improve vocational education programs and to ensure the full participation of individuals who are members of special populations in vocational education programs. Special populations in the Act are defined as individuals with disabilities; economically disadvantaged individuals; individuals preparing for nontraditional training and employment for their gender; single parents; displaced homemakers; and individuals with other barriers to educational achievement, including limited English proficiency. CCC provides assistance to special populations in overcoming barriers that may result in decreased access and success in postsecondary education and does not discriminate against members of special populations.

Drug Free College
Coconino Community College is committed to the Drug Free Schools and Communities Act Amendments of 1989 specified by Public Law 101-226. This is demonstrated in the College Drug and Alcohol Free Workplace policy and procedures which ensure that employees and students comply with federal and state regulations regarding a drug and alcohol free workplace and educational environment.

The College regulations prohibit the manufacture, possession, distribution or use of alcohol or a controlled substance by students, employees and campus guests
in the workplace and facilities owned or leased by the College. Compliance with the policy is a condition of employment and continued active student status. Employees and students are required to report violations to appropriate college authorities. The College will assist employees and students with appropriate referral and information concerning drug and
alcohol education.

Holidays
Coconino Community College observes certain holidays and vacation periods, which are detailed in each semester’s class schedule. The College conducts classes at a variety of sites throughout Coconino County including local public school facilities. The College endeavors to follow the holiday schedule and vacation periods of the local school district to ensure access to facilities and reduce schedule conflicts for students. In general, no classes are taught on the following district-wide holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (two days) and Christmas Day. Scheduled vacations may vary with site and local school calendars but generally includes a Winter Break beginning just prior to Christmas Day and a Spring Break in March or April.

Religious Holidays
Students shall have the right to observe major religious holidays without penalty or reprisal by any administrator, faculty member or employee of the College. The student will be required to make up any work missed. Absences for such holidays shall not count against the number of absences allowed by an instructor. At least one week prior to the holiday, students shall submit to their instructor(s) a written statement which contains the date of the holiday and the reason class attendance is not possible.

Sexual Harassment
Coconino Community College is committed to maintaining a work and educational environment free of discriminatory intimidation and sexual harassment.
All persons associated with CCC including, but not limited to, the District Governing Board, the administration, faculty, staff, students, and members of the public will provide an environment free from sexual harassment and discrimination. Any person who engages in sexual harassment and/or discrimination against others on the basis of race, gender, religion, color, national origin, age, disability or Veteran status while acting as a member of the College community or while on college property will be in violation of college policy. Inquiries regarding the policy or the filing of a complaint should be directed to the Director for Human Resources.

Student Complaints
Complaints and grievance by students and other constituents are addressed through various college policies and procedures and administrative offices. The College is obligated by the North Central Accreditation Office to keep a record of formal complaints. Student grievance procedures are included in the Student Code of Conduct, available from the Vice President for Student Affairs or on the web at www.coconino.edu. The privacy of the parties involved is protected.

College President: Dr. Thomas Jordan 928.226-4203
Vice President for Academic Affairs: Dr. Kathleen Corak 928.226-4224
Vice President for Administrative Support: Jami Bradley 928.226-4209
Vice President for Student Affairs 928.226-4213
Director for Human Resources: Julie Smee 928.226-4204

Assessment and Institutional Effectiveness
Coconino Community College is committed to its mission to promote student success through comprehensive learning opportunities. Assessment is the ongoing process of analyzing and evaluating CCC’s functions and activities. Information gathered enables the College to understand its effectiveness and improve its educational offerings and services. Assessment
and institutional effectiveness activities at CCC emphasize feedback on teaching and learning. The information is used to plan and improve instruction, support services, administrative functions, and cultural and community support.

Students and community members-at-large are asked to participate in assessment activities, which may include, but are not limited to, examination, performance assessments, surveys, focus groups, interviews, and follow-up studies. Participation in these activities is appreciated and valued by members of the College community.Student Right-to-Know and Campus Security Act
Coconino Community College is in compliance with Public Law 101-542, the Student Right-to-Know and Campus Security Act (as amended by Public Law 02-26, the Higher Education Technical Amendments of 1991). Copies of the Student Right-to-Know document are available on the College’s web site at www.coconino.edu.

The Crime Awareness and Campus Security Act of 1990 requires that colleges collect, prepare and publish information related to crime and campus security and distribute it to all current students and employees, and to any applicant for enrollment or employment, upon request. CCC’s Annual Campus Security Report may be accessed at the following web site: http://www.coconino.edu/stuinfo/securityrpt.

Student Identification Number
Coconino Community College will provide all students with a system-generated identification number in the admissions process. The student must still provide their social security number for tax reporting and financial aid and will be used only for such purposes as allowed under the FERPA regulations.

Notification of Rights Under FERPA
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:
1. The right to inspect and review the student’s education records within 45 days of the day the College receives a request for access. Students should submit to the Registrar, Dean, Division Chair, or other appropriate official, written requests that identify the record(s) they wish to inspect. The College official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
2. The right to request the amendment of the student’s education records that the student believes is inaccurate or misleading.
Students may ask the College to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading.
If the College decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right of a hearing.
3. The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent FERPA authorizes disclosure without consent.
One exception, which permits disclosure without consent, is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agent); a person serving on the District Governing Board; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the College discloses education records without consent to officials of another school, in which a student seeks or intends to enroll.
4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Coconino Community College to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C., 20202-4605

Directory Information
Coconino Community College designates the following items as Directory Information: student name, address, telephone number, date of birth, major field of study, participation in officially recognized activities, dates of attendance, degrees and awards received, most recent previous school attended, e-mail address, and photograph. The College may disclose any of those items without prior consent, unless notified in writing to the contrary prior to or by the first day of classes each semester.

Student Code of Conduct
Coconino Community College offers its students the opportunity to learn in an environment where individual rights are respected. As in any group situation, respect for individual rights is best achieved when each group member acts in ways that are reasonable and responsible. Conduct is expected to be consistent with the learning environment and is
subject to standards set by the College. The Student Code of Conduct is designed for the promotion and protection of such an environment at the College and to balance the rights and needs of the individual with the responsibility of the individual to the College community. Copies of the Student Code of Conduct Policies and Procedures are available on the College’s web site at www.coconino.edu.

Voter Registration
In compliance with the National Voter Registration Act (42 U.S.C. 1973gg-2(b)), mail in voter registration forms for Coconino County are available for all CCC students and the public. Voter registration forms are available at all CCC campuses. For more information contact the Coconino County recorder’s office at (928) 779-6585.

Periodically, the institution is required to submit student data in response to federal and state reporting mandates.