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Support Services

Advising
Advisors help you with your educational goals. They also help you plan what classes to take and when you should take them. Academic advisors help students understand what it takes to earn a degree or certificate at CCC. It can be rough trying to figure out what to do on your own. Advisors are here to help. The class schedule and student handbook have more information about academic advising and hours advisors are available.

Learning Enhancement Services (LES)
Learning Enhancement Services strives to have the best possible areas for adult learning. We provide assistance to students, faculty and staff. We want to partner with you so you can meet your goals and be successful at CCC.

To be successful, you need to direct your own learning. To make this happen, we say:
• Go Ahead, Make Mistakes (That's Part of Learning)
• Ask Questions
• Ask for Assistance
• Ask for a Different Explanation
• Ask for a Different Style of Learning Assistance
• Ask to be Treated with Respect

We have workshops and staff available to help you learn more about your learning style and how to learn. The workshops, the in-person assistance, the online assistance, and the following tips will help you to be a more self directed learner.
• Come Prepared
• Attend Class
• Do Your Own Work
• Manage Your Time
• Know Your Learning Style
• Know Your Strengths and Weaknesses
• Follow College Policies and Procedures (located in the Student Code of Conduct Manual)
• Take care of Your Personal Possessions
• Help to Maintain a Positive, Distraction-Free Environment

Learning Assistance
CCC has learning centers and information online to help you succeed in college. The learning centers are in Flagstaff and Page. At the centers and online we can help you learn how to learn. We focus on critical thinking, planning, and being accountable for your learning. The centers help foster learning.

Learning assistance doesn't focus on mastering facts and theory. Learning assistance guides you in the learning process. We help you grasp what you've been presented in class, but we don't present new ideas for you to master.

You can get free tutoring in math, science, writing, and more. Check the website or with the site coordinator at your campus to find out what assistance we have and when it is available. The website is www.coconino.edu/lec .

Student Computing Services
CCC has learning assistance to help you learn how to learn in the computer labs too. The labs have fast and reliable computers. CCC course software is loaded on them. The labs also have quality Internet connections, printers, and scanners. Students can store information on the College network.

Students use our labs to do assignments, type papers, do research, access CCC online classes and more. If you are taking a computer class, we have learning assistance for all software taught at CCC. We also have general technology assistance if you want to use computers for class presentations or projects.

The lab staff is friendly and knowledgeable at both locations. They will help you with your computer classes. They have two goals. One is to help you understand your course materials. The other is to help you build your problem-solving skills. They will also help you use any equipment in the lab.

Our mission is to help you learn in a technology environment. The lab staff is here to help all CCC students. Check the website or with the site coordinator at your campus to find out more. The website is: http://www.coconino.edu/complab/.

Information Resources and Library Services (IRLS)
www.coconino.edu/library

The library helps you succeed at college. In the library, you can find answers to your study challenges. Finding more information about your topic will help you in understanding difficult concepts taught in your classes. The library helps you find and use quality information and teaches you how to use the library better.

Staff is available to answer questions about finding, evaluating and using information to improve your understanding of the curriculum. Here's how it works:

  • Bring your question to the library.
  • Read more about your question.
  • Answer your question with books, videos, magazines or online information.
  • Ask a librarian about your question.
  • Join a study group to learn together.

Here are some of the library services you can use:

  • Use online library services from your home computer (www.coconino.edu/library).
  • Read additional materials (Reserves) assigned by your instructor.
  • Grab a handout for quick help with important college skills.
  • Master a workshop for help or sometimes extra credit from your instructor.

You want answers right away. The library's web site has ready-to-use information. One of the valuable resources for you is academic databases. These resources allow searching for quality information gathered from trusted sources. They contain magazine, journal, and newspaper articles along with reference book sources. These online sources are higher quality than the free information on the Internet. Using the best information helps you receive the best grades.

Your community has other libraries that can help. Some libraries, like Northern Arizona University’s Cline Library, are partners with CCC. Here is a list of those libraries:

  • Northern Arizona Cline Library (partner)
  • Flagstaff City-Coconino County Public Library (partner)
  • Page Public Library (partner)
  • Williams Public Library
  • Grand Canyon Community Library
  • Visit the college's library web page for more libraries.

The library makes it easy to understand ideas presented in your classes. Students use the library to study with friends, gather information to complete an assignment, find a person to help, or learn new skills. These skills in finding quality information help you with future problem-solving both at home and at work. Get the help you need to succeed – use the library today!

Multimedia (Teaching & Learning Center)
www.coconino.edu/tlc/

Equipment for classroom presentations is available to you on campus. Check with the Teaching & Learning Center (TLC) or your local center to check out equipment.

Equipment includes:
• Computer with projector for presentations
• Digital camera
• Digital camcorder
• TV with VCR/DVD
• Overhead projector

Call (928) 226-4368 or (928) 226-4229 for more information.

Testing Services
CCC uses tests, called placement and proficiency tests to show that students have the skill level needed to do well in courses. These tests can also help students choose the best starting course for them.

CCC also offers the following tests:

•  Proctored tests, supervised exams from other institutions
• certification tests, tests to obtain a professional certificate (SPCC, ADEQ Water Certification)
•  private testing for qualifying students needing accommodations
•  General Educational Development (GED) exams, high school equivalency exam

Check our website at www.coconino.edu/lec/testing, for information.

Financial Aid, Scholarships and Veterans’ Services
CCC offers a variety of financial aid and scholarships to full and part-time students. Financial aid includes the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work Study (FWS), Federal Academic Competitiveness Grant (ACG), Federal Stafford Student Loan, Federal PLUS Loan, and Leveraging Educational Assistance Partnership (LEAP) Grant. In order to apply for these types of Financial Aid, students are required to fill out the Free Application for Federal Student Aid (FAFSA) which is located on-line at www.fafsa.ed.gov. Paper versions of the FAFSA are available from the CCC Financial Aid Office. CCC is approved to train students under government educational programs for veterans and eligible dependents of deceased or disabled veterans.

CCC has numerous scholarships available every year. Applications are usually accepted from January 2 to the last Friday of March for the following academic year. Depending on the sponsor of the organization providing the scholarship, applications are reviewed based on need, academic achievement, and/or community involvement in various areas. Some CCC scholarships, waivers and grants are funded in part or in whole with Arizona state monies. These funds are governed by Arizona State laws. A person who is not a citizen of the United States, who is without lawful immigration status and who is enrolled as a student at any university under the jurisdiction of the Arizona Board of Regent or at any community college under the jurisdiction of a community college district in this state is not entitled to tuition waivers, fee waivers, grants, scholarship assistance, financial aid, tuition assistance or any other type of financial assistance that is subsidized or paid in whole or in part with state monies. Please contact Financial Aid and Veterans’ Services for more information.

Federal Work Study
Federal Work Study (FWS) is an exciting opportunity available to students who show financial need and are registered at least half-time. FWS jobs are listed on our website at www.coconino.edu/finaid/fws.htm. Students interested in FWS must complete the FAFSA, contact the Financial Aid Office and complete the Federal Work Study Application that is available on the Forms link at www.coconino.edu/finaid. This form must be turned into the Financial Aid Office. The application will be held by the Financial Aid office. CCC offices and community service agencies will review applications and contact students directly based on the skills and information listed on the application. FWS encourages community service work and work related to the student's course of study. When completing the FAFSA for the next academic year, deduct FWS earnings from the adjusted gross income using Worksheet C. FWS earnings are considered financial aid and are not included in the calculation of EFC. Please contact Financial Aid for more information.

Career Exploration and Educational Planning (Career Services)
The Career Services program helps students learn more about what they may or may not what in a career. The program shares information with students so that that can make good choices about their career path. The program has a wide range of tools to help students with this. The program provides career counseling, self-assessment tools, and workshops on career topics and job skills.

Internships
Internships can be a great part of each student's experience at CCC. Some programs have internships built into the program of study. If you want more information about these choices, please contact the department chair who oversees the program you are looking at. The college posts internship opportunities in the Lone Tree Campus Student Lounge.

Educational Opportunity Center (EOC) at Northern Arizona University
It can be hard trying to figure out the right steps to go to school. The Educational Opportunity Center helps students learn about these steps. The program helps students who want to go to CCC. It can also help students who want to go to school outside of Arizona . The program has information about schools throughout the United States . The program also helps students with admissions and financial aid at CCC. The EOC Office is on the CCC Fourth Street Campus.

Tech Prep/Dual Enrollment Program
Connect to Your Future

High school students can earn community college credit for taking specific high school dual enrollment courses. High school students not only earn college and high school credit simultaneously, they also:
• Save money on college tuition
• Reduce college completion time, and
• Eliminate duplication of course work during their freshman year of college.

Coconino Community College offers Tech Prep/Dual Enrollment Programs in:
• Accounting
• Automotive
• Biology
• Building Trades
• Business
• Chemistry
• Computer Information Systems
• Computer Networking
• Culinary Arts
• Drafting/Computer-Aided Drafting
• Early Childhood Education
• Elementary Education
• English
•Graphic and Web Page Design
• Office Information Systems
• Marketing
• Math
• Navajo
• Nursing/Allied Health
• Physics
• Spanish
• Welding

CCC currently works with the following high schools:
• Alchesay High School
• Blue Ridge High School
• Coconino High School
• Flagstaff High School
• Sinagua High School
• Tuba City High School
• Page High School
• Williams High School
• Grand Canyon High School
• Greyhills Academy High School
• Ganado High School
• Ponderosa High School

For more information go to the Tech Prep web page: www.coconino.edu/techprep

Passages Program
The Passages Program provides assistance for single parents & displaced homemakers who are beginning or returning to college. We help guide students to success in a number of career and technical programs. Support services for eligible students may include:
• Financial assistance for tuition, childcare, transportation
• Academic advising
• Crisis intervention and referral to community resources
• Textbook loan

Disability Resources (DR)
CCC is committed to providing college-wide educational support and assistance for students with documented disabilities. Services are individually determined to provide you with the opportunity to fully participate within College-sponsored courses and/or activities. Disability Resources works closely with other College departments and community agencies to enhance and support your educational choices. All efforts will be made to promote independence and the highest extent of integration into our learning community.

If you have a documented disability and feel you require accommodations, please contact the Disability Resources office. Services include intake assistance, eligibility determination with appropriate documentation, faculty notification of accommodations, a variety of academic assistance, and continued services throughout your educational experience at CCC. Please be aware that you must contact the Disability Resources office each semester you request accommodations. This should occur at least 8 weeks before classes start. Without eight weeks notice we cannot assure the timely availability of materials or arrangements. Visit the Disability Resources website for more detailed information.

Childcare

The College District's Flagstaff (Lone Tree Road) campus has an on-site childcare facility providing full-day and part-day services for children of ages 2-5 (must be potty trained). Enrollment preference is given to dependents of the College's student population in order to assist in their ability to attend classes.

For further information call: (928) 226-4227

 
Reserve Officers Training Corps (ROTC)
Through an arrangement with Northern Arizona University (NAU), CCC students in Flagstaff can take freshmen and sophomore-year classes in ROTC. The goal of the ROTC classes is to provide a foundation of military knowledge and skills needed by junior officers in the military. These classes provide Army ROTC Basic Course credit to students who intend to enroll in, or continue their participation in Army ROTC classes at Northern Arizona University or other universities hosting Army ROTC programs. Students can register for these classes at CCC and take the courses at NAU. For further information, contact Air Force ROTC at (928) 523-2060 or CCC’s Student Support Services.

Bookstore
Purchase of textbooks and supplies are available at the main Flagstaff Campus Bookstore (on Lone Tree Rd.). Students attending courses outside of the two Flagstaff locations may acquire textbook services on-line at www.efollett.com or by telephone (928) 226-4360. Additional information regarding bookstore hours, ordering information, and other services are included in the class schedule and student handbook.

Student Activities and Campus Life
Student Activities and Campus Life gives students the chance to be a part of CCC. Students can be a part of activities through student clubs and organizations. The college has Student Forums each month to share information on what the college is planning. This is also a chance for students to share their thoughts on what the college is doing. Students can also share what they would like the college do. The program also has information about campus events and activities. Students who want to start a new student club or organization can contact Student Support Services department to learn about the next steps.

Phi Theta Kappa

Phi Theta Kappa International Honor Society was founded for community colleges in 1918. Since that time it has become the largest and one of the most prestigious honor societies in higher education. Nationwide, over $35 million in scholarship opportunities are available to members.

The CCC Beta Gamma Chi chapter recognizes and encourages scholarship by providing the opportunity for the development of leadership and service, an intellectual climate for exchange of ideas and ideals, lively fellowship for scholars, and stimulation of interest in continuing academic excellence. New members are inducted early in the fall and spring semesters. Requirements for membership include a 3.5 overall GPA in at least 12 credit hours earned at CCC in courses numbered 100 or above.

Distance Learning
CCC offers a variety of courses via instructional television (ITV) and the World Wide Web. These learning opportunities make your education more accessible and flexible. ITV courses are available at seven locations throughout the District, and Web courses can be accessed through most Internet connections at home, work, and/or in a CCC computer lab. Success in distance learning courses depends on students' comfort with instructional technologies and their levels of self-motivation. Additionally, the College provides an array of technical and academic support services for distance learning students. For more information, visit the Extended Learning web-site: http://www.coconino.edu/extended/ .

College Security
Coconino Community College is responsible for maintaining a professional and safe environment, conducive to educational pursuits throughout its district. In its commitment to the provision of a secure environment, procedures are established through review of the College Safety and Security Committee regarding dissemination of accurate and timely information concerning individual safety and security in compliance with related federal and state regulations. Security on locations where CCC classes are held is generally available during regularly scheduled classes and lab hours. A Campus Security Report is also available from CCC and may be accessed at the college web site: http://www.coco.cc.az.us/stuinfo/securityrpt.

Students needing to file restraining orders and/or orders of protection should contact the Security Office at any of the campus locations. For further information on safety tips, emergencies, or reporting assistance, contact the Security Department.

Student ID Cards
Photo student ID cards are provided at the Lone Tree, Fourth Street, and Page/Lake Powell campuses during the first semester of attendance. The ID card is required to access campus services and as proof of identity in accessing educational records and other information. Students are issued a "system generated" identification number at the time of initial admissions; social security numbers are NOT used by CCC for student identification purposes.

Parking and Parking Permits
Adequate parking and secure parking lots are established at all CCC campuses and locations. Parking permits are required at the Lone Tree and Fourth Street campuses. The permits regulate access to student parking at these locations only. Emergency phones are installed throughout the Lone Tree campus parking lot. Violations of parking and traffic regulations and procedures are subject to fines and disciplinary action.

Lost and Found
Campus Security is responsible for lost and found items at each campus location. Lost or stolen items may also be reported to Campus Security.

 

This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability.