Support Services & College Compliances
College Publications
Support Services
Small Business Development Center
Community and Corporate Learning
College Compliances
This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability.
College Publications
College can be confusing—and sometimes scary—to students who have never attended a college or who are coming to college for the first time. Our goal is to help you understand some of the terms and tools used by CCC.
The College builds three publications each year. They are the College Catalog, Class Schedule, and Student Handbook. We want to share information about programs, classes we offer, and services for students. These tools can help you plan your educational goals and learn about services we have. Each publication is on the College's Web Site. The Office of Admissions, Records and Registration at each campus can also share this information with you.
The College Catalog has a list of all of our programs, degrees, certificates, and courses. It also states student's rights and responsibilities as part of the College. The catalog also gives information on the College's mission, staff, faculty, and services. CCC is a multi-campus college district. We have services in several locations and we have on-line courses. The catalog gives general information to all CCC students. Information about each campus is in the student handbook and class schedule.
CCC has two-year, or "associate" degrees made to meet a specific purpose. This may be preparing for a career or transferring to a four-year college. Degrees have areas of content. These areas are known as "majors." The catalog has a list of the types of degrees a student may seek. The catalog also has specific course requirements the student must meet to earn a degree. All degrees offered at CCC have courses that meet the "general education" requirements and the “major” requirements.
CCC also has certificates that help students with entry into a specific field of work or to learn new skills. Certificates do not have general education requirements. Students may earn certificates within a semester or year. It depends on how many classes a student takes while at CCC. The catalog has a list of the courses a student must complete to earn the certificate.
The course descriptions provide general information on each course. They are a brief summary of the course, including prerequisites. Prerequisites are classes or conditions that must be met prior to enrollment in a course. Course descriptions also state credit hours earned for completion of the course and the number of lecture and lab hours the class meets.
The Class Schedule has a list of when classes are offered in each college location. It also has a list of on-line courses each semester or session. CCC prints the schedule and posts it on the College's web site prior to the start of each semester. The class schedule also has information about the academic calendar. These dates are deadlines that affect students. These dates include enrollment, withdrawal, and refunds. More information about when each campus is open and their services such as advising, placement testing, and registration are listed for each campus location.
The Student Handbook is has more specific information about services and programs offered at CCC. The student handbook has information about each support service at a campus and how to contact the staff for the service or program. Also, the student handbook has a more detailed list of terms and definitions. The student Handbook also has the policies and procedures student rights and responsibilities. This helps students to be informed of the rules and regulations affecting them while at CCC.
This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability.
Support Services Return to menu
Advising
Academic Advising is available through the office of Student Services and is also provided by faculty. Academic Advisors can assist with educational and career goal clarification, assist with schedule building and provide information on degrees and certificates offered by the college.
http://www.coconino.edu/sa/studentsupport/advising/Pages/default.aspx
Tutoring Services
Coconino Community College provides direct support to students outside of the classroom in Math, Writing, Sciences, Business, Humanities, Social Sciences, and Computer Information Services in several ways.
· Tutoring Services: direct 1:1 drop –in support is provided in The Student Center by a team of highly qualified and motivated tutors who are familiar with the specific course materials employed at CCC.
· Work Shops: open to all students in specific classes, key tutors lead scheduled study sessions for a specific class subject with multiple sections (i.e. all Math 151, Calculus, etc.) in a conference room.
· Study resources for use on site: graphing calculators; geology rock and mineral samples; boxes of bones and muscle models for anatomy classes; and protractors, compasses, rulers, etc. for math classes.
These services are funded by CCC and are not a cost to the individual student. Services are provided in The Student Center. http://www.coconino.edu/academics/arts_science/LEC
Student Computing Services
CCC provides learning assistance to help you learn how to use the technology in the computer labs. The labs have fast and reliable computers with current software installed on them. The labs also have quality Internet connections, printers, and scanners. In addition to accomplishing many tasks, students use our labs to do assignments, type papers, do research, access CCC online classes, and store student information on the College network.
If you are taking an online or traditional class that utilizes technology, we offer support and assistance through the Help Desk. We also have general technology assistance if you want to use computers for class presentations or projects. The Help Desk staff is friendly and knowledgeable at all locations and they have two goals: one is to help you access your course materials, and the other is to help you build your problem-solving skills through the use of computer technology.
Want to submit a help desk support request? The help desk support request form is available here. http://www.coconino.edu/its/user_services/helpdesk/Pages/SupportRequest.aspx.
Check the website or with the site coordinator at your campus to find out more. http://www.coconino.edu/its/user_services/Pages/ComputerLabs.aspx .
Library Services
Your CCC library is here to help you succeed. The online library is available to you 24/7, and CCC students have access to the wealth of resources and services at NAU's Cline LIbrary.
The Library Resources Coordinator, located at the Lone Tree campus, is available to answer questions about finding, evaluating and using information to improve your understanding of the course curriculum and to aid in your research.
· Bring your research or study question to the Library Resources Coordinator or access the library web page (http://www.coconino.edu/library/ )
· Answer your research question with the articles and ebooks in the library's online databases, through Cline Library videos and books, or other trusted online information.
· Use the citation tools available from the online databases and the library website to properly format citations for your papers and presentations.
· To deepen your understanding of your research question or the course curriculum, make an appointment to meet with the Library Resources Coordinator.
Here are some of the library services you can use:
· Access online databases and ebooks using your Comet ID and password from your home computer or any other available computer connected to the Internet.
· Request or check out materials through Cline Library including books, media, and articles from other libraries worldwide.
· Use a laptop, computer, or study room at Cline Library and ask questions of their librarians through the Ask a Librarian online and phone service.
· Review the handouts, links, and videos on the library web page to learn more about citation styles, research skills, and plagiarism.
· View additional materials on course reserve in the Student Center assigned by your instructor.
· Meet with the Library Resources Coordinator for customized research assistance.
Save time by using the CCC Library. Our hand-selected resources encompass the best in academic research, containing quality information gathered from trusted sources, including magazine, journal, and newspaper articles along with reference books in electronic form. Using the best information helps you be successful, and taking advantage of the citation and organizational tools in our online resources will help you save time.
Your community has other libraries that can help. Northern Arizona University’s Cline Library is a partner with CCC and you can use their library services freely. Here is a list of other community libraries:
· Flagstaff City-Coconino County Public Library
· Page Public Library
· Williams Public Library
· Grand Canyon Community Library
· Arizona State Library – Online Databases
Visit the college's library web page for more libraries. http://www.coconino.edu/sa/library/
The library makes it easier to understand ideas presented in your classes. Students use library services to gather information to complete an assignment, learn more about a subject, or develop research skills. These skills in finding quality information help you with future problem-solving, both at home and at work. Get the help you need to succeed – use the library today!
Multimedia Information is found at http://www.coconino.edu/its/media
Online & Media Services
The online & media services area within Information Technology Services includes all audio, video, web and iTV functions within the College district. The services provided by the online & media services department are:
· iTV
· College web site
· Audio/Visual multimedia setup
· Videography, including video editing and conversion
· Audio engineering
Have any questions concerning the above technologies? If so please contact the ITS Help Desk at (928) 226-HELP (4357) or helpdesk@coconino.edu. Would you like to submit a Help Desk support request? The form can be found here. http://www.coconino.edu/its/user_services/helpdesk/Pages/SupportRequest.aspx
Testing Services
CCC uses tests, called placement and proficiency tests to show that students have the skill level needed to do well in courses. These tests can also help students choose the best starting course for them.
CCC also offers the following tests:
• Proctored tests, supervised exams from other institutions
• Certification tests to obtain a professional certificate (Office of Pest Management (OPM) and WorkKeys (work skills assessment))
• DSST (Formerly DANTES) – credit for prior learning/life experience exams
• Private testing for qualifying students needing accommodations
• General Educational Development (GED) exams, high school equivalency exam
Check our website at http://www.coconino.edu/sa/studentsupport/testing/, for information.
Financial Aid, Scholarships and Veterans’ Service
CCC offers a variety of financial aid and scholarships to full and part-time students. Financial aid includes the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work Study (FWS), Federal Direct Stafford Student Loans, Federal Direct PLUS Loans for parents, CCC Grant, and CCC Scholarship. In order to apply for these types of Financial Aid, students are required to fill out the Free Application for Federal Student Aid (FAFSA) which is located on-line at www.fafsa.gov. CCC is approved to train students under government educational programs for veterans and eligible dependents of deceased or disabled veterans.
CCC has numerous scholarships available every year. Applications are usually accepted from early January to the last day of March for the following academic year. Depending on the sponsor of the organization providing the scholarship, applications are reviewed based on need, academic achievement, and/or community involvement in various areas. Some CCC scholarships, waivers and grants are funded in part or in whole with Arizona state monies. These funds are governed by Arizona State laws. A person who is not a citizen of the United States, who is without lawful immigration status, and who is enrolled as a student at any university under the jurisdiction of the Arizona Board of Regents, or at any community college under the jurisdiction of a community college district in this state is not entitled to tuition waivers, fee waivers, grants, scholarship assistance, financial aid, tuition assistance or any other type of financial assistance that is subsidized or paid in whole or in part with state monies. Please contact Financial Aid and Veterans’ Services at finaid@coconino.edu for more information.
Federal Work Study
Federal Work Study (FWS) is an exciting opportunity available to students who show financial need as determined by the FAFSA. FWS jobs are listed on our website at www.coconino.edu/finaid. Students interested in FWS must complete the FAFSA at www.fafsa.gov and the CCC Federal Work Study Application. The Federal Work Study Application must be turned into the Office of Student Financial Aid in order to be considered for eligibility. CCC offices and community service agencies will review applications and contact students directly based on the skills and information listed on the application. FWS encourages community service work and work related to the student's course of study. When completing the FAFSA for the next academic year, students deduct FWS earnings from their adjusted gross income. FWS earnings are considered financial aid and are not included in the calculation of EFC which can help some students qualify for more need-based aid in subsequent years. Please contact the Office of Student Financial Aid for more information (928-226-4219).
http://www.coconino.edu/academics/curriculum/collegecatalog/Pages/CollegeCompliances.aspx
Career Exploration and Educational Planning (Career Services)
The comprehensive Career Center at CCC provides assistance in career/major selection, resume building, interviewing skills, job search strategies and job applications. We also have two free electronic programs available for student use. The AZCIS system provides various career search inventories, occupational searches and college and financial aid info. The College Central Network system allows students to search for current positions and post their resumes for businesses to view. Please call 226-4337 for information.
Internships
Internships can be a great part of each student's experience at CCC. Some programs have internships built into the program of study. If you want more information about these choices, please contact the department chair who oversees the program you are looking at. The college posts internship opportunities in the Lone Tree Student Center.
Educational Opportunity Center (EOC) at Northern Arizona University
It can be hard trying to figure out the right steps to go to school. The Educational Opportunity Center helps students learn about these steps. The program helps students who want to go to CCC. It can also help students who want to go to school outside of Arizona . The program has information about schools throughout the United States . The program also helps students with admissions and financial aid at CCC. The EOC Office is on the CCC Fourth Street Campus.
Dual Enrollment Program
Connect to Your Future
High school students can earn community college credit for taking specific high school dual enrollment courses. High school students not only earn college and high school credit simultaneously, they also:
• Save money on college tuition
• Reduce college completion time, and
• Eliminate duplication of course work during their freshman year of college.
Coconino Community College offers Dual Enrollment Programs in:
• Accounting
• Allied Health
• Automotive
• Biology
• Building Trades
• Business
• Chemistry
• Computer Information Systems
• Drafting/Computer-Aided Drafting
• Early Childhood Education
• Elementary Education
• English
•Graphic and Web Page Design
•History
•Hospitality Management
•Office Information Systems
• Political Science
• Marketing
• Math
• Navajo
• Nursing/Allied Health
• Spanish
• Welding
CCC currently works with the following high schools:
• Coconino High School
• Flagstaff High School
•Fredonia High School
• Tuba City High School
• Page High School
• Williams High School
• Grand Canyon High School
• Greyhills Academy High School
• Ganado High School
• Ponderosa High School
For more information go to the Dual Enrollment webpage at: http://www.coconino.edu/academics/career/highschool/Pages/DualEnrollment.aspx
CAVIAT Co-Enrollment Programs
The Coconino Association for Vocations, Industry and Technology (CAVIAT) has partnered with CCC and Flagstaff Unified School District schools to provide co-enrollment classes for high school juniors and seniors at no cost to students. The CAVIAT Co-Enrollment programs are two-year programs designed for high school juniors. Classes offered from 1:00 pm to 4:00 at the CCC Flagstaff campuses.
Coconino Community College offers CAVIAT Co-enrollment Programs in:
• Alternative Energy
• Business
• Computer Software Technology
• Law Enforcement
• Nursing Services - Certified Nursing Assistant
• Pre-Health Careers
For more information, go to the CAVIAT webpage at: http://www.coconino.edu/academics/career/highschool/Pages/CAVIAT.aspx
Passages Program
The Passages Program provides assistance for single parents & displaced homemakers who are beginning or returning to college in a career or technical major. We help guide students to success in a number of career and technical programs. Support services for eligible students may include:
• Financial assistance for childcare and transportation
• Academic advising
• Crisis intervention and referral to community resources
• Textbook loan
Disability Resources (DR)
CCC is committed to providing college-wide educational support and assistance for students with documented disabilities. Services are individually determined to provide you with the opportunity to fully participate within College-sponsored courses and/or activities. Disability Resources works closely with other College departments and community agencies to enhance and support your educational choices. All efforts will be made to promote independence and the highest extent of integration into our learning community.
If you have a documented disability and feel you require accommodations, please contact the Disability Resources office. Services include intake assistance, eligibility determination with appropriate documentation, faculty notification of accommodations, a variety of academic assistance, and continued services throughout your educational experience at CCC. Please be aware that you must contact the Disability Resources office each semester you request accommodations. This should occur at least six weeks before classes start. Without six weeks notice we cannot assure the timely availability of materials or arrangements. Visit the Disability Resources website for more detailed information. http://www.coconino.edu/sa/studentsupport/dr/
Reserve Officers Training Corps (ROTC)
Through an arrangement with Northern Arizona University (NAU), CCC students in Flagstaff can take freshmen and sophomore-year classes in ROTC. The goal of the ROTC classes is to provide a foundation of military knowledge and skills needed by junior officers in the military. These classes provide Army ROTC Basic Course credit to students who intend to enroll in, or continue their participation in Army ROTC classes at Northern Arizona University or other universities hosting Army ROTC programs. Students can register for these classes at CCC and take the courses at NAU. For further information, contact Air Force ROTC at (928) 523-2060 or CCC’s Student Support Services.
Bookstore
Purchase of textbooks and supplies are available at our Lone Tree campus bookstore. Bookstore hours are available in the class schedule and student handbook as well as on-line at www.coconino.bkstr.com. Please check the website for the most current information. Distance learners may acquire textbook services on-line or by phone at (928) 226-4360. The CCC Bookstore offers free FedEx ground shipping to all Arizona residents (Sorry, no PO boxes please). Used books go fast so make plans to order them soon!
Student Activities and Student Life
Students can get involved with the campus community through activities sponsored by the college and through participation in student organizations. Students are also represented on college council, student government, and have the opportunity to participate in monthly student forums. Students interested in starting new clubs or organizations should contact the Office of Student Services. http://www.coconino.edu/sa/studentsupport/studentlife/Pages/default.aspx
Phi Theta Kappa
Phi Theta Kappa Honor Society was founded for community colleges in 1918. Since that time it has become the largest and one of the most prestigious honor societies in higher education. Nationwide, over $37 million in scholarship opportunities are available to members.
The CCC Beta Gamma Chi chapter recognizes and encourages scholarship by providing the opportunity for the development of leadership and service, an intellectual climate for exchange of ideas and ideals, lively fellowship for scholars, and stimulation of interest in continuing academic excellence. New members are inducted each fall and spring semesters. Requirements for membership include a 3.5 overall GPA in at least 12 (degree level) credit hours earned at CCC.
Distance Learning
CCC offers a variety of courses via instructional television (ITV) and the World Wide Web. These learning opportunities make your education more accessible and flexible. ITV courses are available at seven locations throughout the District, and Web courses can be accessed through most Internet connections at home, work, and/or in a CCC computer lab. Success in distance learning courses depends on students' comfort with instructional technologies and their levels of self-motivation. Additionally, the College provides an array of technical and academic support services for distance learning students. For more information, visit the Extended Learning web-site: http://www.coconino.edu/extended/ .
College Security
Coconino Community College is responsible for maintaining a professional and safe environment, conducive to educational pursuits throughout its district. In its commitment to the provision of a secure environment, procedures are established through review of the College Safety and Security Committee regarding dissemination of accurate and timely information concerning individual safety and security in compliance with related federal and state regulations. Security on locations where CCC classes are held is generally available during regularly scheduled classes and lab hours. A Campus Security Report is also available from CCC and may be accessed at the college web site: http://www.coconino.edu/business/facilities/security/CRIME%20STATISTICS/
Students needing to file restraining orders and/or orders of protection should contact the Security Office at any of the campus locations. For further information on safety tips, emergencies, or reporting assistance, contact the Security Department. http://www.coconino.edu/business/facilities/security/
Student Handbook
The Student Handbook provides information on services and programs offered at CCC. The Student Handbook has information about support services and contact information for services and programs. The handbook outlines policies and procedures regarding the Student Code of conduct and the Student Grievance procedure. The Student Handbook is found at http://www.coconino.edu/sa/studentsupport/studentlife/studenthandbook/
Student ID Cards
Photo student ID cards are provided by Security at the Lone Tree Campus. Students at the Page/Lake Powell campus may have their photo taken and information collected on site, and will receive their ID card shortly thereafter. Although the ID card is not generally required to access campus services, it does serve as proof of identity in accessing educational records and other information. Students are issued a "system generated" identification number at the time of initial admissions; social security numbers are NOT used by CCC for student identification purposes.
Parking and Parking Permits
Adequate parking and secure parking lots are established at all CCC campuses and locations. Parking permits are required at the Lone Tree and Fourth Street campuses. The permits regulate access to parking at these locations only. Emergency phones are installed throughout the Lone Tree campus parking lot. Violations of parking and traffic regulations and procedures are subject to fines and disciplinary action.
Lost and Found
Campus Security is responsible for lost and found items at each campus location. Lost or stolen items may also be reported to Campus Security.
Small Business Development Center (SBDC) Return to menu
Has this thought ever crossed your mind, "What a great idea for a new business! Now, how do I get started?"
Or, maybe you already run your own business. "Seems like I'm doing OK, but I wonder how I can be more profitable. How can I get more customers?"
If you are an entrepreneur or you’re considering self-employment, these and similar questions can be answered by the staff of CCC's Small Business Development Center. The SBDC is a partnership between CCC and the U.S. Small Business Administration (SBA). SBDCs were established by Congress in 1980 and are currently located in over 1,100 community colleges and universities nationwide.
The CCC SBDC provides direct counseling, pertinent business management training and up-to-date information resources to the Coconino County business community. No-cost, confidential counseling services focus on a variety of business management issues including business planning, financial management and analysis, marketing strategies, international trade, and funding sources. Perhaps the best counseling service the SBDC offers is an objective third-party perspective to help clients identify and solve problems, as well as determine realistic priorities and goals.
Business owners in the outlying communities are not required to travel to Flagstaff for assistance, as SBDC counseling staff visits all over Coconino County, and telephone or email appointments are also available.
The SBDC maintains a comprehensive information resource library of reference books and other publications. Most books and materials in our resource library are available to lend out to clients.
The SBDC is located at CCC's Flagstaff Fourth Street campus. Feel free to stop by anytime or call (928) 526-7653 (Flagstaff and Williams) or (800) 350-7122 ext. 7653 (elsewhere in Coconino County). SBDC’s website is http://www.coconino.edu/academics/community/sbdc/ which contains a calendar of upcoming seminars & events as well as other helpful information & links.
This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability. Return to menu
Community and Corporate Learning 
The College provides customized and affordable courses and workshops devoted to fulfilling the workforce development needs of individual firms or industry clusters. These courses are offered at the College or at the employers' places of business. Signature programs include our customized "Basic Supervision" and "Leadership" Academies. Courses and programs are delivered using traditional and computer-based instructional methods. CCC has provided on-site training for major employers in Coconino County including Nestle Purina Pet Products, W.L. Gore & Associates, Salt River Project/Navajo Generating Station, New England Business Service, Joy Cone, Flagstaff Medical Center , and Navajo Army Depot. In addition, many other public and private sector firms enrolled their employees in specially-designed course offerings at CCC.
The College is also an authorized service center for ACT WorkKeys®. WorkKeys is a comprehensive assessment system that tests skills in problem solving, applied mathematics, reading comprehension, applied technology, communication and teamwork. It also identifies the skill levels needed to do specific jobs. In many communities, WorkKeys has enhanced the retention and productivity of incumbent workers, and helped improve the entry-level skills of prospective workers
For additional information about work force development and community and corporate learning, call the Executive Director of Community and Corporate Learning at 928-526-7606. http://www.coconino.edu/academics/community/
Return to menu
This catalog was prepared on the basis of the best information available at the time of publication. All information is subject to change without notice, obligation, or liability.